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Apple Computing Products:
macOS - Desktop Hardware
iMac problems with CD-RWs (Iomega USB and LaCie FireWire)
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<blockquote data-quote="HelpMyiMac" data-source="post: 74530"><p>In order to get my LaCie CDRW to work I had to download a firmware update from the LaCie web site. The firmware update didn't work unless you press the OPTION key when you start up the updater; when you see the message "erasing" you can let go. Then the firmware updater works, the CD mounts, and the drive is recognized in About This Mac. There is also a recent Mac LaCie software update that you have to download; it is on the LaCie site under SUPPORT...OPTICAL.</p><p></p><p>You should know that before calling LaCie tech support I upgraded the iMac firmware to 4.1.9, reset PRAM, repaired permissions, and reset the logic board by removing and replacing the battery. It was only after doing all these things that I called LaCie tech support. I had unsatisfying e-mail exchanges with them earlier, but a smart person suggested that phone support might be better. It was.</p></blockquote><p></p>
[QUOTE="HelpMyiMac, post: 74530"] In order to get my LaCie CDRW to work I had to download a firmware update from the LaCie web site. The firmware update didn't work unless you press the OPTION key when you start up the updater; when you see the message "erasing" you can let go. Then the firmware updater works, the CD mounts, and the drive is recognized in About This Mac. There is also a recent Mac LaCie software update that you have to download; it is on the LaCie site under SUPPORT...OPTICAL. You should know that before calling LaCie tech support I upgraded the iMac firmware to 4.1.9, reset PRAM, repaired permissions, and reset the logic board by removing and replacing the battery. It was only after doing all these things that I called LaCie tech support. I had unsatisfying e-mail exchanges with them earlier, but a smart person suggested that phone support might be better. It was. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
iMac problems with CD-RWs (Iomega USB and LaCie FireWire)
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