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<blockquote data-quote="&quot;Phil&quot;" data-source="post: 1531077" data-attributes="member: 308448"><p>Hello Ashwin,</p><p>Many thanks for that...i thought it was most likely a lot of old rubbish...but it's reassuring to hear it from someone who's had so much more Mac experience.</p><p></p><p>Unfortunately, when I first thought that i was speaking to a genuine Applecare assistant and was prompted to start the remote application's to enable them to start using my mac,i did so..as i had no initial reason to think i shouldn't, but although the sceen went briefly dark there was no sign of remote activity. I realised my error when i saw the lyogi banners and then questioned her and went no further in the process,</p><p></p><p>I had occasion to contact Applecare a couple of weeks ago about an e-mail problem and that time it was a genuine person..he was going to connect remotely to my Mac then...but discovered that he was unable to due to my broadband being incompatible due to it's speed. I mention this as hopefully the person today would have had the same problem! </p><p></p><p>I did set my Mac's security system to encrypt my files a short while ago...would that help guard against viruses?</p><p></p><p>Thanks again.</p><p></p><p>Phil.</p></blockquote><p></p>
[QUOTE=""Phil", post: 1531077, member: 308448"] Hello Ashwin, Many thanks for that...i thought it was most likely a lot of old rubbish...but it's reassuring to hear it from someone who's had so much more Mac experience. Unfortunately, when I first thought that i was speaking to a genuine Applecare assistant and was prompted to start the remote application's to enable them to start using my mac,i did so..as i had no initial reason to think i shouldn't, but although the sceen went briefly dark there was no sign of remote activity. I realised my error when i saw the lyogi banners and then questioned her and went no further in the process, I had occasion to contact Applecare a couple of weeks ago about an e-mail problem and that time it was a genuine person..he was going to connect remotely to my Mac then...but discovered that he was unable to due to my broadband being incompatible due to it's speed. I mention this as hopefully the person today would have had the same problem! I did set my Mac's security system to encrypt my files a short while ago...would that help guard against viruses? Thanks again. Phil. [/QUOTE]
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