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Apple Computing Products:
macOS - Operating System
iMac monthly service?
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<blockquote data-quote="&quot;Phil&quot;" data-source="post: 1531047" data-attributes="member: 308448"><p>I rang what i thought was a direct UK Applecare number from my browser,and in order to help with a problem went through the remote access procedure, i then saw that it was Iyogi which was new to me,but was told that they help to sort-out any mac problems.</p><p></p><p>The woman i was speaking to said that my mac was very slow(it's not really) and asked how old it was..i said just one month old and she then said have i had it serviced?...and announced that i should be getting it done at lease every other month,but preferably once a month!</p><p></p><p>When i questioned this...and said i had never had to do this on my previous windows pc,she told me that mac's are different and that if i didn't get it serviced it would eventually stop working altogether?</p><p></p><p>She then said not to worry as she could give it a good check-over and rectify any problems for a one off payment which would cover me for a year? Alarm bells started ringing in me and i told her that i am still within my free 90 days Applecare plan..she said she would have to check this and then continue with my mac check,which would still incur a small one-off fee!</p><p></p><p>I told her i was not willing to go ahead and that i would get into contact with Applecare. She said ok i will give you a direct number to call. I did not use the number and ended the session and then checked Iyogi reviews..which were poor to say the least!</p><p></p><p>Just concerned now that they may have introduced a virus or something on my mac whilst having remote access...i am new to mac...is there any way that i could check to see if it's ok?</p><p></p><p>Phil.</p></blockquote><p></p>
[QUOTE=""Phil", post: 1531047, member: 308448"] I rang what i thought was a direct UK Applecare number from my browser,and in order to help with a problem went through the remote access procedure, i then saw that it was Iyogi which was new to me,but was told that they help to sort-out any mac problems. The woman i was speaking to said that my mac was very slow(it's not really) and asked how old it was..i said just one month old and she then said have i had it serviced?...and announced that i should be getting it done at lease every other month,but preferably once a month! When i questioned this...and said i had never had to do this on my previous windows pc,she told me that mac's are different and that if i didn't get it serviced it would eventually stop working altogether? She then said not to worry as she could give it a good check-over and rectify any problems for a one off payment which would cover me for a year? Alarm bells started ringing in me and i told her that i am still within my free 90 days Applecare plan..she said she would have to check this and then continue with my mac check,which would still incur a small one-off fee! I told her i was not willing to go ahead and that i would get into contact with Applecare. She said ok i will give you a direct number to call. I did not use the number and ended the session and then checked Iyogi reviews..which were poor to say the least! Just concerned now that they may have introduced a virus or something on my mac whilst having remote access...i am new to mac...is there any way that i could check to see if it's ok? Phil. [/QUOTE]
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