iMac 27' Lost All Users Except "Guest User"

Joined
Dec 16, 2008
Messages
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Location
Pennsylvania, USA
Your Mac's Specs
Macbook Pro 15"
We're using an 27" iMac for photography work. Normally there are a few people's logins when you boot up. The user got an error saying the drive was full, forced her to restart and then only Guest User was available at logon.

We tried "resetpassword" command and that wasn't able to complete because it won't list the list of users.

Only guest account show up at login screen - Apple Community

I'm thinking the drive is bad, note below it can't find certain plist files.

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IMG_6527.jpeg
 
Joined
Jan 1, 2009
Messages
15,510
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Location
Winchester, VA
Your Mac's Specs
MBP 16" 2023 (M3 Pro), iPhone 15 Pro, plus ATVs, AWatch, MacMinis (multiple)
A few questions: What iMac, exactly, is it? What version of the operating system?

Do you have another Mac that you can use to do some diagnostics/repair? If so, you might consider using Target Mode to remove some of the files from the iMac to see if you can get it to boot. It's not good when you overfill a drive to the point where the system does what it did in this instance.

Do you have backups?

Target Mode: Tech Tip: How to Boot and Use a Mac in Target Disk Mode
 

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