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Apple Computing Products:
macOS - Desktop Hardware
iMac 24" - monitor issues
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<blockquote data-quote="petenick" data-source="post: 718304" data-attributes="member: 17459"><p>I had a very similar issue with mine, and called for a return authorization within 10 minutes of receiving it. It may be normal for these screens, but it is underperforming and faulty to me. If I were you, I would go ahead and buy Applecare now to be sure issues will be taken care of beyond the one year mark. This just seems to be a common issue with the 24" screens. I'm sure if you call them they will first have you reset PRAM and repair permissions, even though it has nothing to do with the problem <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> . Onsite replacement of the LCD panel probably won't happen, I would think the easiest course of action is to take the unit into an Apple store (if one is near you), and show the tech the problem. Ask them very nicely to see another unit in store and see if it suffers from the same issues. Hopefully they will turn on a few to be sure you get one that is problem free in your exchange. Good luck!</p></blockquote><p></p>
[QUOTE="petenick, post: 718304, member: 17459"] I had a very similar issue with mine, and called for a return authorization within 10 minutes of receiving it. It may be normal for these screens, but it is underperforming and faulty to me. If I were you, I would go ahead and buy Applecare now to be sure issues will be taken care of beyond the one year mark. This just seems to be a common issue with the 24" screens. I'm sure if you call them they will first have you reset PRAM and repair permissions, even though it has nothing to do with the problem :D . Onsite replacement of the LCD panel probably won't happen, I would think the easiest course of action is to take the unit into an Apple store (if one is near you), and show the tech the problem. Ask them very nicely to see another unit in store and see if it suffers from the same issues. Hopefully they will turn on a few to be sure you get one that is problem free in your exchange. Good luck! [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
iMac 24" - monitor issues
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