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iCloud and iForgot
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<blockquote data-quote="seanmacr" data-source="post: 1787366" data-attributes="member: 398565"><p>Hi all</p><p></p><p>I am having a nightmare...</p><p></p><p>had iPhone 7 from work. I was told to use it as a personal device as well as there is never an issue with things like that. Went on holiday to UK. iPhone got snatched in horrible mugging. I cancel the phone straight away through Vodafone and get it locked etc.</p><p></p><p>I then went onto iCloud to erase my data etc. I forget my password... I ended up getting LOCKED out of my iCloud... then they offer to give me access through using my credit card details which I actually had stored on my MacBook Air (to copy and paste when shopping online). But it wouldn't recognise it because the card is now cancelled.</p><p></p><p>I gave them my new (temporary) number but when I go to iForgot it says 2 days left and when prompted to me to Enter your trusted phone number to continue.. which is my old number... though in the process a few days ago to get back into the account I gave my new number.</p><p></p><p>There are pics of the kids on the phone and notes that have other sensitive data... I am panicking and with the weather the way it is everything has slowed down.</p><p></p><p>I have already changed all my passwords on Insta/Gmail/Facebook etc.</p><p></p><p>Thanks guys hope someone has some advice or experience to calm me down</p><p>Thank</p></blockquote><p></p>
[QUOTE="seanmacr, post: 1787366, member: 398565"] Hi all I am having a nightmare... had iPhone 7 from work. I was told to use it as a personal device as well as there is never an issue with things like that. Went on holiday to UK. iPhone got snatched in horrible mugging. I cancel the phone straight away through Vodafone and get it locked etc. I then went onto iCloud to erase my data etc. I forget my password... I ended up getting LOCKED out of my iCloud... then they offer to give me access through using my credit card details which I actually had stored on my MacBook Air (to copy and paste when shopping online). But it wouldn't recognise it because the card is now cancelled. I gave them my new (temporary) number but when I go to iForgot it says 2 days left and when prompted to me to Enter your trusted phone number to continue.. which is my old number... though in the process a few days ago to get back into the account I gave my new number. There are pics of the kids on the phone and notes that have other sensitive data... I am panicking and with the weather the way it is everything has slowed down. I have already changed all my passwords on Insta/Gmail/Facebook etc. Thanks guys hope someone has some advice or experience to calm me down Thank [/QUOTE]
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