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Apple Computing Products:
macOS - Notebook Hardware
I am so disqusted at this point...
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<blockquote data-quote="nesuser2" data-source="post: 36037"><p>I understand your frustrations with apple's support. It's not that it's bad, but when something is obviously wrong....they treat you like a stray dog. When I ordered my refurb 30gb ipod, it wouldn't work...straight out of the box. It worked flawless but wouldn't sync at all. I made over 15 phone calls to apple in roughly 2 days and the last person I talked to was casually brushing my problem off like I expected and then he asked how long I had owned it. So, I told him that I placed the order Thursday morning and received everything Friday morning and this was Sunday morning. This is after they are sending me the box to ship it back for repairs. So then, they quickly get everything moving along and replace it. Only to find out it's a firewire cable.... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite11" alt=":rolleyes:" title="Roll eyes :rolleyes:" loading="lazy" data-shortname=":rolleyes:" /></p><p></p><p>EDIT: Lesson here....if you get the wrong answer from one jerk answering the phone....call back and hope you get somebody else. If you don't get somebody else...hang up and call back...and call back. Somebody will tend to you like you should be.</p></blockquote><p></p>
[QUOTE="nesuser2, post: 36037"] I understand your frustrations with apple's support. It's not that it's bad, but when something is obviously wrong....they treat you like a stray dog. When I ordered my refurb 30gb ipod, it wouldn't work...straight out of the box. It worked flawless but wouldn't sync at all. I made over 15 phone calls to apple in roughly 2 days and the last person I talked to was casually brushing my problem off like I expected and then he asked how long I had owned it. So, I told him that I placed the order Thursday morning and received everything Friday morning and this was Sunday morning. This is after they are sending me the box to ship it back for repairs. So then, they quickly get everything moving along and replace it. Only to find out it's a firewire cable.... :rolleyes: EDIT: Lesson here....if you get the wrong answer from one jerk answering the phone....call back and hope you get somebody else. If you don't get somebody else...hang up and call back...and call back. Somebody will tend to you like you should be. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
I am so disqusted at this point...
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