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Apple Computing Products:
macOS - Notebook Hardware
I am so disqusted at this point...
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<blockquote data-quote="rberry88" data-source="post: 157908" data-attributes="member: 5169"><p>I you purchased the product less than a year ago then you are entitled to the full Applecare warranty. You have from the date of original purchase of the machine to purchase the Applecare Warranty to extend the warranty to 3 years. During the 1st year of ownership, as long as you don't do anything to the machine to void your warranty (open up Apple-only tech areas) then they will fix or replace the unit as need be.</p><p></p><p>I have a 17" G4 iMac that I purchased the Applecare warranty on since day 1 and have never had a need to use it. On my Powerbook, 1.5GHz 15" G4, I purchased last November, I just purchased the Applecare warranty 2 weeks ago. My Powerbook hasn't been as lucky as my iMac, the hard drive went bad back in May and I took it into the Apple store (Genius Bar) and they fixed it (replaced HDD) in 4 days. And in July, my optical drive acted up and ate a CD <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /> . I took it to the Genius Bar in-store and they replaced the optical drive in 2 days. Neither time did I have to purchased the Applecare warranty and when offered I simply told them I would wait until it closer to the 1 year mark since it was currently covered.</p><p></p><p>Now, if you purchased the product from a 3rd party then you should have registered it right away and found out the original purchase date as determined by Apple. There is no reason for them to decline service to you (in-store) under warranty if the machine was indeed purchased new from Apple within the prior 12 months.</p></blockquote><p></p>
[QUOTE="rberry88, post: 157908, member: 5169"] I you purchased the product less than a year ago then you are entitled to the full Applecare warranty. You have from the date of original purchase of the machine to purchase the Applecare Warranty to extend the warranty to 3 years. During the 1st year of ownership, as long as you don't do anything to the machine to void your warranty (open up Apple-only tech areas) then they will fix or replace the unit as need be. I have a 17" G4 iMac that I purchased the Applecare warranty on since day 1 and have never had a need to use it. On my Powerbook, 1.5GHz 15" G4, I purchased last November, I just purchased the Applecare warranty 2 weeks ago. My Powerbook hasn't been as lucky as my iMac, the hard drive went bad back in May and I took it into the Apple store (Genius Bar) and they fixed it (replaced HDD) in 4 days. And in July, my optical drive acted up and ate a CD :( . I took it to the Genius Bar in-store and they replaced the optical drive in 2 days. Neither time did I have to purchased the Applecare warranty and when offered I simply told them I would wait until it closer to the 1 year mark since it was currently covered. Now, if you purchased the product from a 3rd party then you should have registered it right away and found out the original purchase date as determined by Apple. There is no reason for them to decline service to you (in-store) under warranty if the machine was indeed purchased new from Apple within the prior 12 months. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
I am so disqusted at this point...
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