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How do I use Superdrive ?
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<blockquote data-quote="pigoo3" data-source="post: 1493066" data-attributes="member: 56379"><p>For many folks here in the United States who live in or near a major city (New York, Chicago, Los Angeles, San Francisco, Dallas, Atlanta, etc.)...1 hour+ commutes (each way) are not unusual or special.</p><p></p><p>And even in smaller cities...30-45 minutes each way is pretty much the norm.</p><p></p><p></p><p></p><p>To make myself more clear...I wasn't really asking if you have ever experienced defective consumer products...what I was trying to explain was...no manufacturing operation produces 100% defect free products. It's simply impossible. Even with high quality control standards & inspections...mistakes happen...either the actual parts can have defects...or the human being (or robot) assembling the product can make mistakes. This happens with EVERY industry...automobiles, electronics, furniture, major appliances, etc.</p><p></p><p></p><p></p><p>Let me tell you something. Apple has ALWAYS ranked at the top (or near the top) in almost every consumer survey it is part of. If you don't like the way Apple has handled your situation...let me tell you it would have been MUCH WORSE if you were dealing with just about any other computer or technology company.</p><p></p><p>My suggestion still stands. Get in your automobile...and drive the 1 hour to your nearest Apple Store. It may be a pain in the butt...but it's what you got to do. Be thankful that you have an Apple Store JUST 1 hour away. There are many folks who do not have ANY Apple Stores in their country...or the nearest Apple Store is 2 or 3 hours away. So you are actually lucky to have an Apple Store just 1 hour away!</p><p></p><p>You can continue this conversation if you want. But if your superdrive is defective...all the "hot air" talking about it isn't going to fix it! A defective super drive is a defective super drive. Get to your local Apple Store...have them check it out...and get it repaired. <strong>"God helps those who help themselves!"</strong></p><p></p><p>Good luck,<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>- Nick</p><p></p><p>p.s. I also wanted to mention that posting here at Mac-Forums was a great idea.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> Many times we can come up with a solution to fix many members issues. But if the situation/issue involves a defective piece of hardware...there's really nothing that can be done...other than replace the defective part. Since your computer was purchased in December (just 2 months ago)...and you have 12 months of Applecare...it only makes sense for you to take advantage of the warranty...and get it repaired (versus repairing it yourself & voiding the warranty).</p></blockquote><p></p>
[QUOTE="pigoo3, post: 1493066, member: 56379"] For many folks here in the United States who live in or near a major city (New York, Chicago, Los Angeles, San Francisco, Dallas, Atlanta, etc.)...1 hour+ commutes (each way) are not unusual or special. And even in smaller cities...30-45 minutes each way is pretty much the norm. To make myself more clear...I wasn't really asking if you have ever experienced defective consumer products...what I was trying to explain was...no manufacturing operation produces 100% defect free products. It's simply impossible. Even with high quality control standards & inspections...mistakes happen...either the actual parts can have defects...or the human being (or robot) assembling the product can make mistakes. This happens with EVERY industry...automobiles, electronics, furniture, major appliances, etc. Let me tell you something. Apple has ALWAYS ranked at the top (or near the top) in almost every consumer survey it is part of. If you don't like the way Apple has handled your situation...let me tell you it would have been MUCH WORSE if you were dealing with just about any other computer or technology company. My suggestion still stands. Get in your automobile...and drive the 1 hour to your nearest Apple Store. It may be a pain in the butt...but it's what you got to do. Be thankful that you have an Apple Store JUST 1 hour away. There are many folks who do not have ANY Apple Stores in their country...or the nearest Apple Store is 2 or 3 hours away. So you are actually lucky to have an Apple Store just 1 hour away! You can continue this conversation if you want. But if your superdrive is defective...all the "hot air" talking about it isn't going to fix it! A defective super drive is a defective super drive. Get to your local Apple Store...have them check it out...and get it repaired. [b]"God helps those who help themselves!"[/b] Good luck,:) - Nick p.s. I also wanted to mention that posting here at Mac-Forums was a great idea.:) Many times we can come up with a solution to fix many members issues. But if the situation/issue involves a defective piece of hardware...there's really nothing that can be done...other than replace the defective part. Since your computer was purchased in December (just 2 months ago)...and you have 12 months of Applecare...it only makes sense for you to take advantage of the warranty...and get it repaired (versus repairing it yourself & voiding the warranty). [/QUOTE]
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