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HELP! Word 2004 Quits, Trying to open word docs
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<blockquote data-quote="sfdesign" data-source="post: 688907" data-attributes="member: 60716"><p>PROBLEM: <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /> </p><p>Apparently, out of nowhere my MS Word began to quit when opening a file and the message read, "Word Cannot Start the Converter 'Word Open XML' ". Now it just quits with a basic message telling me to try opening the file again. I make the attempt and then the file goes corrupt. Some files open okay, others do not. MS Word 2004 quits with both older files and newer files.</p><p></p><p>RECENTLY:</p><p>I do not use MS Word daily so I cannot be certain when this problem started; however the last update to my Intel Mac 10.4.11 was July 1st and it was a security update for the Intel Mac along with a Safari update. I've noticed posts in other forums where other people having similar problems recently.</p><p></p><p>WHAT I'VE TRIED:</p><p>--Restarting the system</p><p>--Testing with a different user log in</p><p>--removing preference files for Word and/or Office</p><p>--Ran Disk Utility and repaired the HD with my start up disc</p><p>--confirmed Word was up to date (strange though...I had updated Word to 11.5, but when I check the software by "getting info" it still says v11.3)</p><p></p><p>Rather than reinstalling software does anyone have any great suggestions?</p><p></p><p>Thanks so much for your support!</p><p></p><p>Shannon</p></blockquote><p></p>
[QUOTE="sfdesign, post: 688907, member: 60716"] PROBLEM: :( Apparently, out of nowhere my MS Word began to quit when opening a file and the message read, "Word Cannot Start the Converter 'Word Open XML' ". Now it just quits with a basic message telling me to try opening the file again. I make the attempt and then the file goes corrupt. Some files open okay, others do not. MS Word 2004 quits with both older files and newer files. RECENTLY: I do not use MS Word daily so I cannot be certain when this problem started; however the last update to my Intel Mac 10.4.11 was July 1st and it was a security update for the Intel Mac along with a Safari update. I've noticed posts in other forums where other people having similar problems recently. WHAT I'VE TRIED: --Restarting the system --Testing with a different user log in --removing preference files for Word and/or Office --Ran Disk Utility and repaired the HD with my start up disc --confirmed Word was up to date (strange though...I had updated Word to 11.5, but when I check the software by "getting info" it still says v11.3) Rather than reinstalling software does anyone have any great suggestions? Thanks so much for your support! Shannon [/QUOTE]
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HELP! Word 2004 Quits, Trying to open word docs
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