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Apple Computing Products:
macOS - Apps and Programs
Help with Outlook 2011 for Mac - "on my computer" emails missing
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<blockquote data-quote="MSMacMan" data-source="post: 1350765" data-attributes="member: 228573"><p>Both of you...</p><p></p><p>Did you have any emails store locally, or is all your email/items on the servers?</p><p></p><p>1. Go to file</p><p>2. Select Export</p><p>3. Export everything to OLM</p><p>4. Once everything that is 'missing' is in the OLM, check the size of the OLM. If its large this will work, if its small it wont.</p><p>5. Close Outlook 2011</p><p>6. Hold down the option key, and launch Outlook 2011</p><p>7. The Microsoft Database Utility will open</p><p>8. Create a New Identity and Name it</p><p>9. Set it as default using the 'Gear' button</p><p>10. Launch Outlook 2011</p><p>11. Go to Outlook </p><p>12. Preferences</p><p>13. Accounts</p><p>14. Setup your accounts. If you need your credentials/settings check your system admin or email provider</p><p>15. All email on the servers will be downloaded/synced</p><p>16. Import the OLM I had you create</p><p>17. Check the 'Archived Mail' section under 'On My Computer'</p><p>18. All your old mail there? great!</p><p>19. Organize it how you want to.</p><p></p><p>If the above steps don't work, and you had locally stored data that wasn't backed up, you are out of luck. Use time machine, backup your data. Always.</p><p></p><p>I look forward to hearing from you both.</p></blockquote><p></p>
[QUOTE="MSMacMan, post: 1350765, member: 228573"] Both of you... Did you have any emails store locally, or is all your email/items on the servers? 1. Go to file 2. Select Export 3. Export everything to OLM 4. Once everything that is 'missing' is in the OLM, check the size of the OLM. If its large this will work, if its small it wont. 5. Close Outlook 2011 6. Hold down the option key, and launch Outlook 2011 7. The Microsoft Database Utility will open 8. Create a New Identity and Name it 9. Set it as default using the 'Gear' button 10. Launch Outlook 2011 11. Go to Outlook 12. Preferences 13. Accounts 14. Setup your accounts. If you need your credentials/settings check your system admin or email provider 15. All email on the servers will be downloaded/synced 16. Import the OLM I had you create 17. Check the 'Archived Mail' section under 'On My Computer' 18. All your old mail there? great! 19. Organize it how you want to. If the above steps don't work, and you had locally stored data that wasn't backed up, you are out of luck. Use time machine, backup your data. Always. I look forward to hearing from you both. [/QUOTE]
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Help with Outlook 2011 for Mac - "on my computer" emails missing
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