Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Apps and Programs
Help with Outlook 2011 for Mac - "on my computer" emails missing
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="MSMacMan" data-source="post: 1342977" data-attributes="member: 228573"><p>Hello!</p><p></p><p>I am sorry you are going through this, its no fun when data goes missing. This is why I always recommend to backup your information!!! If you don't have your emails exported to an OLM (Mac's parallel to PST), then you are pretty much out of luck...</p><p></p><p>Have no fear, I am here. You can access your old identities by...</p><p>Closing Outlook 2011</p><p>Hold down the 'Option' Key and launch Outlook 2011</p><p>You will then see the Microsoft Database Utility</p><p>In here, you should see a few backups of your Outlook identity</p><p>Set whichever one to 'Default' As you would like (By using the settings cog next to the minus button)</p><p>Launch Outlook 2011... You should see some old data. Check your On My Computer folders and see if the information is there.</p><p>If it is, you can create an OLM (File - Export) and import this OLM into your most recent identity.</p><p></p><p>But why did this happen to me?!?</p><p></p><p>Good question. Rebuild are caused by corrupt databases. Corruption can be caused by a 3rd party program or antivirus searching through our database. Please remove the Microsoft User Data folder from any Antivirus scans.</p><p></p><p>If you have anymore information, let me know. I will monitor this thread.</p><p></p><p>Also, you said it didn't hold its original folder structure. Did it take on a new folder structure? If so what are the names of the folders?</p><p></p><p>Thanks!</p></blockquote><p></p>
[QUOTE="MSMacMan, post: 1342977, member: 228573"] Hello! I am sorry you are going through this, its no fun when data goes missing. This is why I always recommend to backup your information!!! If you don't have your emails exported to an OLM (Mac's parallel to PST), then you are pretty much out of luck... Have no fear, I am here. You can access your old identities by... Closing Outlook 2011 Hold down the 'Option' Key and launch Outlook 2011 You will then see the Microsoft Database Utility In here, you should see a few backups of your Outlook identity Set whichever one to 'Default' As you would like (By using the settings cog next to the minus button) Launch Outlook 2011... You should see some old data. Check your On My Computer folders and see if the information is there. If it is, you can create an OLM (File - Export) and import this OLM into your most recent identity. But why did this happen to me?!? Good question. Rebuild are caused by corrupt databases. Corruption can be caused by a 3rd party program or antivirus searching through our database. Please remove the Microsoft User Data folder from any Antivirus scans. If you have anymore information, let me know. I will monitor this thread. Also, you said it didn't hold its original folder structure. Did it take on a new folder structure? If so what are the names of the folders? Thanks! [/QUOTE]
Verification
Post reply
Forums
Apple Computing Products:
macOS - Apps and Programs
Help with Outlook 2011 for Mac - "on my computer" emails missing
Top