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Switcher Hangout (Windows to Mac)
Help please: I cannot access my new External Hard Drive!
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<blockquote data-quote="Bravenger" data-source="post: 1399743" data-attributes="member: 250548"><p>Hi Mike,</p><p>My apologies for not responding sooner; I only signed up to Mac Forums this evening and I must admit, I've been having some 'teething problems' accessing my new account and finding my way around the website's layout.</p><p>In answer to your question Mike - Yes, it does say that the drive is NTFS. In fact, I commenced formatting it but, a window has just opened advising me, "Volume Erase failed. Volume Erase failed with the error: Could not unmount disk."</p><p>Hmm that doesn't sound very helpful! I must admit I'm not technically minded Mike. So I have no idea where to go from here.... I think I should pursue the seller of the External Hard Drive and see about getting either a replacement or a refund. I'm in the process of setting up a new business so this is the very last thing I wanted to happen! I urgently need this External Hard Drive. I'm now being held up with this malfunctioning Hard Drive.</p><p>Do you have any other suggestions please Mike? If not, thank you very much indeed for your help.</p><p>Kind regards,</p><p>Nigel.</p></blockquote><p></p>
[QUOTE="Bravenger, post: 1399743, member: 250548"] Hi Mike, My apologies for not responding sooner; I only signed up to Mac Forums this evening and I must admit, I've been having some 'teething problems' accessing my new account and finding my way around the website's layout. In answer to your question Mike - Yes, it does say that the drive is NTFS. In fact, I commenced formatting it but, a window has just opened advising me, "Volume Erase failed. Volume Erase failed with the error: Could not unmount disk." Hmm that doesn't sound very helpful! I must admit I'm not technically minded Mike. So I have no idea where to go from here.... I think I should pursue the seller of the External Hard Drive and see about getting either a replacement or a refund. I'm in the process of setting up a new business so this is the very last thing I wanted to happen! I urgently need this External Hard Drive. I'm now being held up with this malfunctioning Hard Drive. Do you have any other suggestions please Mike? If not, thank you very much indeed for your help. Kind regards, Nigel. [/QUOTE]
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Help please: I cannot access my new External Hard Drive!
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