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Switcher Hangout (Windows to Mac)
Help! I've just downloaded a virus or trojan. What do i do?
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<blockquote data-quote="Slydude" data-source="post: 1721205" data-attributes="member: 131855"><p>You may not have downloaded malware at all. I've had something like this happen once in a while even with data files I know are clean because I created them. I think what has happened is that the program which was processing the file did not "release" it properly when the installation failed. Normally, quiting the open program, rather than just closing the open window, does the trick but sometimes more action is needed; Try the following:</p><p></p><p>1. Log completely out of your Mac not just out of iCloud drive. Sometimes I restart the computer instead if it has been a long time since I've done so.</p><p>2. Now, when you log back into your Mac, try to delete the file. That should cure things.</p><p></p><p>If the file deletes but you are still concerned about malware, download and run <a href="https://www.malwarebytes.com/antimalware/mac/" target="_blank">Malwarebytes for Mac</a></p></blockquote><p></p>
[QUOTE="Slydude, post: 1721205, member: 131855"] You may not have downloaded malware at all. I've had something like this happen once in a while even with data files I know are clean because I created them. I think what has happened is that the program which was processing the file did not "release" it properly when the installation failed. Normally, quiting the open program, rather than just closing the open window, does the trick but sometimes more action is needed; Try the following: 1. Log completely out of your Mac not just out of iCloud drive. Sometimes I restart the computer instead if it has been a long time since I've done so. 2. Now, when you log back into your Mac, try to delete the file. That should cure things. If the file deletes but you are still concerned about malware, download and run [URL="https://www.malwarebytes.com/antimalware/mac/"]Malwarebytes for Mac[/URL] [/QUOTE]
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Switcher Hangout (Windows to Mac)
Help! I've just downloaded a virus or trojan. What do i do?
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