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Apple Computing Products:
macOS - Notebook Hardware
help... broken key....
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<blockquote data-quote="jaster" data-source="post: 67338" data-attributes="member: 3143"><p>Yeah just bring it in, although remember your warranty info and all. the thing with mac stores that I have noticed is that your level of customer service is greatly affected by who you talk to. While I am sure apple has customer service standards in theor stores, it really depends on who you talk to. My broked "w" key was fixed with a replacement fastener and my ibook was given new feet at no cost, no questions asked. But I have heard of others who cant even find someone to talk to. Others have found people to talk to but have gotten very little help or have had to bring in all their forms and info. Its best to go when the place is empty of customers. Apple is no different than any other store, it all depends on who you talk to.</p></blockquote><p></p>
[QUOTE="jaster, post: 67338, member: 3143"] Yeah just bring it in, although remember your warranty info and all. the thing with mac stores that I have noticed is that your level of customer service is greatly affected by who you talk to. While I am sure apple has customer service standards in theor stores, it really depends on who you talk to. My broked "w" key was fixed with a replacement fastener and my ibook was given new feet at no cost, no questions asked. But I have heard of others who cant even find someone to talk to. Others have found people to talk to but have gotten very little help or have had to bring in all their forms and info. Its best to go when the place is empty of customers. Apple is no different than any other store, it all depends on who you talk to. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
help... broken key....
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