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Hard drive crash
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<blockquote data-quote="memoire" data-source="post: 7365"><p>Recently my hard drive crashed on my Ibook. Apple Japan replaced it, but I lost all my data, passwords, and files. The cost was yen 50,000 about $600. I asked them for the old drive and they requested Yen 90,000 about $1000. The total would then be $1600, seems they resell the drives. While the 1 year warrenty was expired, I was out of the country for 50% of the time, so in effect the hard drive was only used for 8 months. I wanted to get the reason for the crash and the hard drive returned.</p><p>Does anyone know who I can contact in the USA Apple to solve this issue?</p><p></p><p>Thanks</p><p>Steven</p></blockquote><p></p>
[QUOTE="memoire, post: 7365"] Recently my hard drive crashed on my Ibook. Apple Japan replaced it, but I lost all my data, passwords, and files. The cost was yen 50,000 about $600. I asked them for the old drive and they requested Yen 90,000 about $1000. The total would then be $1600, seems they resell the drives. While the 1 year warrenty was expired, I was out of the country for 50% of the time, so in effect the hard drive was only used for 8 months. I wanted to get the reason for the crash and the hard drive returned. Does anyone know who I can contact in the USA Apple to solve this issue? Thanks Steven [/QUOTE]
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