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Apple Computing Products:
macOS - Desktop Hardware
Funny mark on the edge of the screen
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<blockquote data-quote="tipi" data-source="post: 917985" data-attributes="member: 123713"><p>What I did yesterday was send it back to the seller. I just received the following email which has knocked me funny as I don't take kindly to being called a liar...</p><p>this is Orville Mitchell managing director of duotech electronics, apple imac arrived this morning we took it straight to apple in Birmingham the tested it in front of me they run a full hardware and software diagnostic which show imac working perfectly we have a printout to prove it. there is also a print out of the operating which show the time and date of crashes and error,s that have occurred and there are which said there was. we have printout of all this information and signed by the apple engineer and the genius bar apple mac store in Birmingham city centre, the only problem the found was the miner scratch on the class fascia/screen which as now been replace. we are quite disappointed in you for lying about the computer crashing we will be sending back your imac in perfect working order and no mark later on today...</p><p></p><p>So my reply was:</p><p>Hi,</p><p></p><p>I'm very pleased it arrived. I have not once lied to you. When I </p><p>say the iMac crashed I mean it literally switched itself off without </p><p>any warning. This happened over 5 times in the space of 2 days. </p><p>At first I thought it might have been because I was running too </p><p>many applications but the other times it happened I was only </p><p>using 1 application. Why would it suddenly switch itself off </p><p>more than once? Please tell me.</p></blockquote><p></p>
[QUOTE="tipi, post: 917985, member: 123713"] What I did yesterday was send it back to the seller. I just received the following email which has knocked me funny as I don't take kindly to being called a liar... this is Orville Mitchell managing director of duotech electronics, apple imac arrived this morning we took it straight to apple in Birmingham the tested it in front of me they run a full hardware and software diagnostic which show imac working perfectly we have a printout to prove it. there is also a print out of the operating which show the time and date of crashes and error,s that have occurred and there are which said there was. we have printout of all this information and signed by the apple engineer and the genius bar apple mac store in Birmingham city centre, the only problem the found was the miner scratch on the class fascia/screen which as now been replace. we are quite disappointed in you for lying about the computer crashing we will be sending back your imac in perfect working order and no mark later on today... So my reply was: Hi, I'm very pleased it arrived. I have not once lied to you. When I say the iMac crashed I mean it literally switched itself off without any warning. This happened over 5 times in the space of 2 days. At first I thought it might have been because I was running too many applications but the other times it happened I was only using 1 application. Why would it suddenly switch itself off more than once? Please tell me. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Funny mark on the edge of the screen
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