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<blockquote data-quote="pmolettiere" data-source="post: 703050" data-attributes="member: 63270"><p><strong>Drobo is not reliable</strong></p><p></p><p>I'm a first generation Drobo user for about three months. I've used it as a back up solution, and to store my Aperture library. It does setup easily, and even the first generation unit (USB2 only) was usable for Aperture. Yes, it is a little slow, especially for video.</p><p></p><p>My main issue with it is that only three months after installing it, I lost everything on it. Data Robotics support was slow, and largely clueless, only repeatedly asking me to reboot the unit, and send diagnostic files. </p><p></p><p>Unfortunately, the unit died in such a way that the Dashboard (the software used to monitor it) couldn't connect, and therefore couldn't generate a diagnostic.</p><p></p><p>Two weeks after reporting the issue, they gave up.</p><p></p><p>If you do buy one, be sure to maintain a good backup strategy, and copy everything on the unit somewhere else.</p></blockquote><p></p>
[QUOTE="pmolettiere, post: 703050, member: 63270"] [b]Drobo is not reliable[/b] I'm a first generation Drobo user for about three months. I've used it as a back up solution, and to store my Aperture library. It does setup easily, and even the first generation unit (USB2 only) was usable for Aperture. Yes, it is a little slow, especially for video. My main issue with it is that only three months after installing it, I lost everything on it. Data Robotics support was slow, and largely clueless, only repeatedly asking me to reboot the unit, and send diagnostic files. Unfortunately, the unit died in such a way that the Dashboard (the software used to monitor it) couldn't connect, and therefore couldn't generate a diagnostic. Two weeks after reporting the issue, they gave up. If you do buy one, be sure to maintain a good backup strategy, and copy everything on the unit somewhere else. [/QUOTE]
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