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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Disappointed In Apple Store Staff
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<blockquote data-quote="cknight88" data-source="post: 955786" data-attributes="member: 35890"><p>I recently dropped my iPhone (3G 16Gb White) into a glass of water, and it completely stopped working. In my efforts to be reunited with me little electronic friend, I popped into the local Apple Store. I explained my situation to the chap behind the Genius bar openly and honestly, and asked if he could tell me what parts need replacing. </p><p></p><p>He went out the back for about 10mins and came back to me. He explained the battery is corroded and I need a new phone, I asked if I could not just simply replace the battery, but he insisted it was soldered to the motherboard! I explained to him I knew it wasn’t and that I felt a bit cheated by him thinking I was unaware of that… to which I said “you probably didn’t even open it up anyway.” You can imagine my surprise when he replied “exactly!!” </p><p></p><p>Is it just me or does Apple seem to be giving their customers grief lately! I know it was my fault but I still, I was open enough with him… the least he could have done was NOT LIE to me.</p></blockquote><p></p>
[QUOTE="cknight88, post: 955786, member: 35890"] I recently dropped my iPhone (3G 16Gb White) into a glass of water, and it completely stopped working. In my efforts to be reunited with me little electronic friend, I popped into the local Apple Store. I explained my situation to the chap behind the Genius bar openly and honestly, and asked if he could tell me what parts need replacing. He went out the back for about 10mins and came back to me. He explained the battery is corroded and I need a new phone, I asked if I could not just simply replace the battery, but he insisted it was soldered to the motherboard! I explained to him I knew it wasn’t and that I felt a bit cheated by him thinking I was unaware of that… to which I said “you probably didn’t even open it up anyway.” You can imagine my surprise when he replied “exactly!!” Is it just me or does Apple seem to be giving their customers grief lately! I know it was my fault but I still, I was open enough with him… the least he could have done was NOT LIE to me. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Disappointed In Apple Store Staff
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