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Apple Computing Products:
macOS - Notebook Hardware
diagnosing kernel task/CPU problem on Macbook Air
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<blockquote data-quote="lagunab" data-source="post: 907158" data-attributes="member: 121060"><p><strong>Up to 156%!!!!</strong></p><p></p><p>I got my MacBook Air early August and and started trying to use it it hampered by this strange Kernal Task issue. At the request of Apple Care I did multiple captures and complete re-instals of the OS including Snow Leopard when it came out. After the most recent delays I demanded a replacement. </p><p>After all, how could a computer, loaded with ONLY Apple OS, running ONLY Apple Safari, become virtually unusable? You type and it take 10s of seconds to appear. I can't be expected to be an adjunct of Tech Support unable to load my aps to use the computer lest it be a non-virgin.</p><p></p><p>Apple repair depot was UNABLE to find a hardware problem. I was told by Apple Care that in the end, engineering might say that this is NOT a malfunction at all???? And I just have to live with an unusable computer.</p><p></p><p>Finally, I argued my way to a replacement through Customer Care. I really hope it works because I think these are great machines when functioning.</p><p></p><p>I will post when I have the results of the new machine!</p><p></p><p>[ATTACH=full]11238[/ATTACH]</p></blockquote><p></p>
[QUOTE="lagunab, post: 907158, member: 121060"] [b]Up to 156%!!!![/b] I got my MacBook Air early August and and started trying to use it it hampered by this strange Kernal Task issue. At the request of Apple Care I did multiple captures and complete re-instals of the OS including Snow Leopard when it came out. After the most recent delays I demanded a replacement. After all, how could a computer, loaded with ONLY Apple OS, running ONLY Apple Safari, become virtually unusable? You type and it take 10s of seconds to appear. I can't be expected to be an adjunct of Tech Support unable to load my aps to use the computer lest it be a non-virgin. Apple repair depot was UNABLE to find a hardware problem. I was told by Apple Care that in the end, engineering might say that this is NOT a malfunction at all???? And I just have to live with an unusable computer. Finally, I argued my way to a replacement through Customer Care. I really hope it works because I think these are great machines when functioning. I will post when I have the results of the new machine! [ATTACH=full]11238[/ATTACH] [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
diagnosing kernel task/CPU problem on Macbook Air
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