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Apple Computing Products:
macOS - Operating System
Cursor freezing
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<blockquote data-quote="dannyboy22" data-source="post: 1579831" data-attributes="member: 312057"><p>Just a further update, following the reinstallation of the OS X operating system which did not solve the freezing cursor problem, the Mac support team wanted me to try opening in Safe Mode, create a new account and test that - unfortunately this did not solve the problem either. I was then asked to locate from my Library: launch agents, launch daemons and start up items delete and close down to rebuild and retest - this did not solve it either. They didn't seem keen to pursue the bluetooth line of investigation given there is no problem with a USB connected mouse, but asked me to download a Capture Data file and send to them to diagnose from there. Hopefully they will come up with some software fix as I do not relish the machine being sent back for investigation (particularly as they are sealed units nowadays too).</p></blockquote><p></p>
[QUOTE="dannyboy22, post: 1579831, member: 312057"] Just a further update, following the reinstallation of the OS X operating system which did not solve the freezing cursor problem, the Mac support team wanted me to try opening in Safe Mode, create a new account and test that - unfortunately this did not solve the problem either. I was then asked to locate from my Library: launch agents, launch daemons and start up items delete and close down to rebuild and retest - this did not solve it either. They didn't seem keen to pursue the bluetooth line of investigation given there is no problem with a USB connected mouse, but asked me to download a Capture Data file and send to them to diagnose from there. Hopefully they will come up with some software fix as I do not relish the machine being sent back for investigation (particularly as they are sealed units nowadays too). [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Cursor freezing
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