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Curiosity About 2 Routers In IP Scanner Results
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<blockquote data-quote="PGB1" data-source="post: 1777938" data-attributes="member: 76746"><p>Thanks Chscag & Lisa for helping out!</p><p></p><p>I borrowed a couple of cable routers from a friend's stockpile yesterday, but apparently my ISP is quite specific about which routers will work so I couldn't get the borrowed routers to connect to the ISP. The IPS has published a reasonably long list of compatible devices, but I couldn't come up with any of their devices to try.</p><p></p><p>Thanks for the idea of blocking. I set up the parental controls, telling it to trust only my computer's address. The filter I used was the keywords com, net, org, gov, a, e. i, o, u & y, guessing that one of those words or letters would be in many url addresses. Then I rebooted the computers & modem. The mystery address still appears in the IP Scanner results. The downside is that this router only allows us to trust 2 devices, so the filtering applies to all of our other items. I may have to turn off the controls again.</p><p></p><p>My next test was to change my password again. This time I did it at 4:00am when I was up, but their house was dark. I made a crazy password out of numbers, letters & symbols. Immediately after the router saved the change, IP Scanner still showed the mystery IP address. Unless the crafty neighbors have a fast password cracking program, I'm starting to wonder if they have anything to do with the mystery address.</p><p></p><p>I have studied a lot in the last few days, so I have a dangerous level of knowledge. (Little knowledge is dangerous...) I guess I'm mostly puzzled about why the mystery address' MAC address is reported to be a device by Arris, the same as the router manufacturer. But, finding out what physical device that MAC address belongs to is way out of my league. IP Scanner says it is a modem, but whose & where is it? </p><p></p><p>Just to test my patience, I called the ISP back & the tech support person didn't know what an ip or a MAC address was. I pestered my up the chain to the next person. His answer was "it's <em>probably</em> something on our end. It's OK". (His word "probably" does not inspire confidence in the "It's OK" statement.)</p><p>Next level person said "I'm not sure." and that was all I got out of that guy. Oy Vey!</p><p></p><p>Calling Arris didn't get me to a tech person. (I kind of figured it wouldn't)</p><p></p><p>At this point, I'm still stuck. I might have to take a trip to the cable company's customer center, router in hand, and have them check it out and explain the mystery address.</p><p>I don't know if that will do any good, or if I'll only encounter clerks, but it may be worth a try.</p><p></p><p>Thanks Again Guys! If you think of anything else I should try, please let me know and I'll be happy to test things out. It's fun to learn new stuff!</p><p></p><p>Enjoy This Day,</p><p>Paul</p></blockquote><p></p>
[QUOTE="PGB1, post: 1777938, member: 76746"] Thanks Chscag & Lisa for helping out! I borrowed a couple of cable routers from a friend's stockpile yesterday, but apparently my ISP is quite specific about which routers will work so I couldn't get the borrowed routers to connect to the ISP. The IPS has published a reasonably long list of compatible devices, but I couldn't come up with any of their devices to try. Thanks for the idea of blocking. I set up the parental controls, telling it to trust only my computer's address. The filter I used was the keywords com, net, org, gov, a, e. i, o, u & y, guessing that one of those words or letters would be in many url addresses. Then I rebooted the computers & modem. The mystery address still appears in the IP Scanner results. The downside is that this router only allows us to trust 2 devices, so the filtering applies to all of our other items. I may have to turn off the controls again. My next test was to change my password again. This time I did it at 4:00am when I was up, but their house was dark. I made a crazy password out of numbers, letters & symbols. Immediately after the router saved the change, IP Scanner still showed the mystery IP address. Unless the crafty neighbors have a fast password cracking program, I'm starting to wonder if they have anything to do with the mystery address. I have studied a lot in the last few days, so I have a dangerous level of knowledge. (Little knowledge is dangerous...) I guess I'm mostly puzzled about why the mystery address' MAC address is reported to be a device by Arris, the same as the router manufacturer. But, finding out what physical device that MAC address belongs to is way out of my league. IP Scanner says it is a modem, but whose & where is it? Just to test my patience, I called the ISP back & the tech support person didn't know what an ip or a MAC address was. I pestered my up the chain to the next person. His answer was "it's [I]probably[/I] something on our end. It's OK". (His word "probably" does not inspire confidence in the "It's OK" statement.) Next level person said "I'm not sure." and that was all I got out of that guy. Oy Vey! Calling Arris didn't get me to a tech person. (I kind of figured it wouldn't) At this point, I'm still stuck. I might have to take a trip to the cable company's customer center, router in hand, and have them check it out and explain the mystery address. I don't know if that will do any good, or if I'll only encounter clerks, but it may be worth a try. Thanks Again Guys! If you think of anything else I should try, please let me know and I'll be happy to test things out. It's fun to learn new stuff! Enjoy This Day, Paul [/QUOTE]
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