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Apple Computing Products:
macOS - Notebook Hardware
Cracks in NEW Unibody white Macbook
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<blockquote data-quote="bri65" data-source="post: 1086291" data-attributes="member: 166228"><p><strong>Macbook crack near FN key</strong></p><p></p><p>Hi there. I am writing to you from Italy where in July 2008 I baught a white 13" macbook. After a year the bottom case showed craks all over. a couple of months later a crack developed on the top case near the FN key. More recently the charger has stopped working. I have had more hardware problems with this laptop than I have had with 15 years worth of other computers put together.</p><p></p><p>I attach the photo of the top case crack. My question is if in the US Apple are changing the top cases, under an extended guarantee, which have the problem you see below? Also, I have never had a charger stop working on me. Are they changing the charger?</p><p>I ask these questions as in Europe they seem to be reluctant in doing so. they call the crack "accidental damage", which means that I broke it, and "cosmetic" which means that it is not important and therefore worthy of their attention.</p><p>I would appreciate some feed back. I will be going to Canada for a couple of weeks at the end of the month and was considering bringing the Macbook with me to see if the Apple centres take a differnt view on the matter.</p><p>thanks and ciao!!<img src="http://[URL=http://img694.imageshack.us/i/dscn0444s.jpg/][IMG]http://img694.imageshack.us/img694/2760/dscn0444s.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" />[/URL][/IMG]</p></blockquote><p></p>
[QUOTE="bri65, post: 1086291, member: 166228"] [b]Macbook crack near FN key[/b] Hi there. I am writing to you from Italy where in July 2008 I baught a white 13" macbook. After a year the bottom case showed craks all over. a couple of months later a crack developed on the top case near the FN key. More recently the charger has stopped working. I have had more hardware problems with this laptop than I have had with 15 years worth of other computers put together. I attach the photo of the top case crack. My question is if in the US Apple are changing the top cases, under an extended guarantee, which have the problem you see below? Also, I have never had a charger stop working on me. Are they changing the charger? I ask these questions as in Europe they seem to be reluctant in doing so. they call the crack "accidental damage", which means that I broke it, and "cosmetic" which means that it is not important and therefore worthy of their attention. I would appreciate some feed back. I will be going to Canada for a couple of weeks at the end of the month and was considering bringing the Macbook with me to see if the Apple centres take a differnt view on the matter. thanks and ciao!![IMG][URL=http://img694.imageshack.us/i/dscn0444s.jpg/][IMG]http://img694.imageshack.us/img694/2760/dscn0444s.jpg[/IMG][/URL][/IMG] [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Cracks in NEW Unibody white Macbook
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