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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
Contacts disappearing from iPhone 4s
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<blockquote data-quote="MacInWin" data-source="post: 1535523"><p>So it's Apple's fault that a very non-technical person didn't understand what was recommended and didn't have the self-confidence to ask for clarification? How are they supposed to know she didn't understand if she didn't tell them? </p><p></p><p>Anyway, what they probably recommended was to update the operating system to a newer version. To do that, she would need to connect to a Mac or PC and use iTunes. She'd need to establish an AppleID, if she hasn't done so. iTunes will detect what OS she has and suggest an update. It will do a backup of what she has, download the update and install it, then replace the backup on her phone for her. Takes a while, but pretty easy to do.</p></blockquote><p></p>
[QUOTE="MacInWin, post: 1535523"] So it's Apple's fault that a very non-technical person didn't understand what was recommended and didn't have the self-confidence to ask for clarification? How are they supposed to know she didn't understand if she didn't tell them? Anyway, what they probably recommended was to update the operating system to a newer version. To do that, she would need to connect to a Mac or PC and use iTunes. She'd need to establish an AppleID, if she hasn't done so. iTunes will detect what OS she has and suggest an update. It will do a backup of what she has, download the update and install it, then replace the backup on her phone for her. Takes a while, but pretty easy to do. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
Contacts disappearing from iPhone 4s
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