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Apple Computing Products:
macOS - Operating System
Can't reinstall High Sierra before gifting old mac - paperweight?
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<blockquote data-quote="Rod" data-source="post: 1932838" data-attributes="member: 204485"><p>Well, it certainly sounds like you have followed all the steps. </p><p>Having erased Macintosh HD from the Disk Utility in the Recovery partition and selected Reinstall MacOS yes, you should be taken to the Online Recovery server but this is a step that frequently causes issues for some. </p><p>You will get an error message like, "Could not contact Recovery server" or similar as I did when following the same process with a 2010 MacBook. Even if you do successfully connect it may drop out halfway through. In my case it took around 6-7 tries to successfully reinstall the original MacOS but it did happen o/night on my final attempt. </p><p> </p><p>You may be able to improve connectivity by connecting the device with a LAN cable directly to your router but I used WiFi. The secret seems to be keep on trying. Try different times of day, try putting the device in the same room as your WiFi router but keep on trying.</p><p></p><p>After successfully downloading the OS you may then want to upgrade it to the most recent MacOS the device can run. I advise against this because to do so will require you to setup the device for yourself first.</p><p></p><p>Instead take note of this website; <a href="https://support.apple.com/en-us/HT211683" target="_blank">How to download and install macOS</a></p><p>Here you will find links to older versions of MacOS, in my case I wanted the latest my device could run, namely High Sierra.</p><p></p><p>If you can, walk the new user through the setup process (Setup Wizard/Assistant) which will appear after successful download from Internet Recovery (the "Hallo" screen), at which point you can just shut down the device.</p><p>Once they have completed the setup with their own Apple ID, Admin Password and email address they can use Safari to download the OS Upgrade from the link above.</p></blockquote><p></p>
[QUOTE="Rod, post: 1932838, member: 204485"] Well, it certainly sounds like you have followed all the steps. Having erased Macintosh HD from the Disk Utility in the Recovery partition and selected Reinstall MacOS yes, you should be taken to the Online Recovery server but this is a step that frequently causes issues for some. You will get an error message like, "Could not contact Recovery server" or similar as I did when following the same process with a 2010 MacBook. Even if you do successfully connect it may drop out halfway through. In my case it took around 6-7 tries to successfully reinstall the original MacOS but it did happen o/night on my final attempt. You may be able to improve connectivity by connecting the device with a LAN cable directly to your router but I used WiFi. The secret seems to be keep on trying. Try different times of day, try putting the device in the same room as your WiFi router but keep on trying. After successfully downloading the OS you may then want to upgrade it to the most recent MacOS the device can run. I advise against this because to do so will require you to setup the device for yourself first. Instead take note of this website; [URL="https://support.apple.com/en-us/HT211683"]How to download and install macOS[/URL] Here you will find links to older versions of MacOS, in my case I wanted the latest my device could run, namely High Sierra. If you can, walk the new user through the setup process (Setup Wizard/Assistant) which will appear after successful download from Internet Recovery (the "Hallo" screen), at which point you can just shut down the device. Once they have completed the setup with their own Apple ID, Admin Password and email address they can use Safari to download the OS Upgrade from the link above. [/QUOTE]
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Can't reinstall High Sierra before gifting old mac - paperweight?
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