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Bought AppleCare days past warranty end - am I covered?
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<blockquote data-quote="vwfloydmac" data-source="post: 1414239" data-attributes="member: 255530"><p><strong>UPDATE:</strong> For everyone's reference (and for anyone else who comes across this thread with the same inquiry, I'm happy to say that Apple was very gracious in applying my AppleCare towards my issue. As previously noted, it was only six days passed the warranty's expiry date and the issue turned out to be a huge one - ended up with a new logic board, both RAMS were replaced, as well as the hard drive, the power button, monitor, and body casing. It was kind of a disaster, actually. They said the issue was a "kernel panic," and I have a feeling they weren't totally surprised by it. They were like, "using Adobe programs? 15" MacBook Pro? Yeah, kernel panic." </p><p></p><p>So, at the end of the day, I'd recommend to anyone who encounters a major breakdown of their hardware within two weeks or so past their warranty to speak to Apple before you write it off. Besides the strangely numerous 'technical difficulties' they had on their end while registering the coverage, the experience was actually pretty painless. +1 for Apple, I'd say.</p></blockquote><p></p>
[QUOTE="vwfloydmac, post: 1414239, member: 255530"] [B]UPDATE:[/B] For everyone's reference (and for anyone else who comes across this thread with the same inquiry, I'm happy to say that Apple was very gracious in applying my AppleCare towards my issue. As previously noted, it was only six days passed the warranty's expiry date and the issue turned out to be a huge one - ended up with a new logic board, both RAMS were replaced, as well as the hard drive, the power button, monitor, and body casing. It was kind of a disaster, actually. They said the issue was a "kernel panic," and I have a feeling they weren't totally surprised by it. They were like, "using Adobe programs? 15" MacBook Pro? Yeah, kernel panic." So, at the end of the day, I'd recommend to anyone who encounters a major breakdown of their hardware within two weeks or so past their warranty to speak to Apple before you write it off. Besides the strangely numerous 'technical difficulties' they had on their end while registering the coverage, the experience was actually pretty painless. +1 for Apple, I'd say. [/QUOTE]
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Bought AppleCare days past warranty end - am I covered?
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