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Apple Computing Products:
macOS - Notebook Hardware
Bought a used MacBook Pro
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<blockquote data-quote="Rod" data-source="post: 1607115" data-attributes="member: 204485"><p>I am disgusted and very annoyed at the stupid, inconsiderate and uniformed people who advertise/sell used Mac's with installed software as if it's a selling point and established iTunes accounts associated with their device as if they are transferrable. The bad news is they are not. How to prepare a Mac device for resale information is readily available on the internet and anyone who ignores it is just creating problems for the buyer. Please see this article; <a href="http://support.apple.com/kb/HT201065" target="_blank">What to do before selling or giving away your Mac</a></p><p>If these steps are not observed your only option is to erase and reinstall the operating system. HOWEVER this does not override the Apple device association rule. To do this you will need to contact the seller and ask that they either give you their Apple ID and password so that you can disassociate it from their iTunes account or ask them to do so, either way it will take 90 days before it can be associated with a new account because this is a machine specific restriction.</p><p>I am very sorry that you have to tackle this but it is a common issue caused largely by ignorance and laziness.</p><p>Please don't hesitate to contact this forum for additional information as required. Good luck, Rod.<img src="/mac_images/images/smilies/Angry.png" class="smilie" loading="lazy" alt=":Angry:" title="Angry :Angry:" data-shortname=":Angry:" /></p></blockquote><p></p>
[QUOTE="Rod, post: 1607115, member: 204485"] I am disgusted and very annoyed at the stupid, inconsiderate and uniformed people who advertise/sell used Mac's with installed software as if it's a selling point and established iTunes accounts associated with their device as if they are transferrable. The bad news is they are not. How to prepare a Mac device for resale information is readily available on the internet and anyone who ignores it is just creating problems for the buyer. Please see this article; [url=http://support.apple.com/kb/HT201065]What to do before selling or giving away your Mac[/url] If these steps are not observed your only option is to erase and reinstall the operating system. HOWEVER this does not override the Apple device association rule. To do this you will need to contact the seller and ask that they either give you their Apple ID and password so that you can disassociate it from their iTunes account or ask them to do so, either way it will take 90 days before it can be associated with a new account because this is a machine specific restriction. I am very sorry that you have to tackle this but it is a common issue caused largely by ignorance and laziness. Please don't hesitate to contact this forum for additional information as required. Good luck, Rod.:Angry: [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Bought a used MacBook Pro
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