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<blockquote data-quote="james515" data-source="post: 928813" data-attributes="member: 51977"><p>the femtocell will help greatly.</p><p></p><p>I still think there is an issue with the cell tower that serves your house. </p><p></p><p>true your home could be a cause for degraded signal, but thats not a problem for any wireless carrier to take care of.</p><p></p><p>reasons for poor reception in your home besides the stuff your home is made of are as follows.</p><p></p><p>Trees</p><p>cell tower near the edge of reliable coverage from your home</p><p>phone bouncing between towers due to poor reception on both 2g and 3g. </p><p></p><p>Bad settings for the cell tower serving your home ( im still sure this is the main issue) and tech support or customer service is 100 % clueless on these issues. <span style="color: Red">you need to MAKE them open an network incident ticket</span>. this will get engineering involved so they can look at the issue. since it continually happens at your home and not in other areas, this is a valid reason for a NIT ticket.</p></blockquote><p></p>
[QUOTE="james515, post: 928813, member: 51977"] the femtocell will help greatly. I still think there is an issue with the cell tower that serves your house. true your home could be a cause for degraded signal, but thats not a problem for any wireless carrier to take care of. reasons for poor reception in your home besides the stuff your home is made of are as follows. Trees cell tower near the edge of reliable coverage from your home phone bouncing between towers due to poor reception on both 2g and 3g. Bad settings for the cell tower serving your home ( im still sure this is the main issue) and tech support or customer service is 100 % clueless on these issues. [COLOR="Red"]you need to MAKE them open an network incident ticket[/COLOR]. this will get engineering involved so they can look at the issue. since it continually happens at your home and not in other areas, this is a valid reason for a NIT ticket. [/QUOTE]
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