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Apple Mobile Products: iPhone, iPad, iPod
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AT&T MMS service
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<blockquote data-quote="odenkun" data-source="post: 928711" data-attributes="member: 45330"><p>I had another lengthy phone conversation with AT&T tech support on Tuesday evening. It took for 3.5 hours and the conclusion was, </p><p></p><p>My house sucks.<img src="/mac_images/images/smilies/Grimmace.png" class="smilie" loading="lazy" alt=":Grimmace:" title="Grimmace :Grimmace:" data-shortname=":Grimmace:" /> </p><p></p><p>This is how I interpreted from AT&T rep. What I was told was that all diagnostic tests did not show anything wrong with the phone itself. Rep basically said to me that something in the house (building material or something in the house) is interrupting the signals but could not tell exactly what it was. They have no particular items that they could suggest (like aluminum, wall material, microwave oven etc.) so that's how I was told. I was very tired of telling 4-5 different reps the same issue over and over and after that this is what I got. Later, I talked to the different level of tech support dept and he told me there will be a new device, called Microcell, that would improve the signal reception. It is a small device, similar to a smoke detector, and once it is installed the reception would be better and improved. </p><p></p><p><a href="http://www.wireless.att.com/learn/why/3gmicrocell/" target="_blank">AT&T 3G MicroCell™</a></p><p></p><p>According to the rep. the device may be available towards the end of December. Until then, there is really nothing I could do. It is pretty sad. <img src="/mac_images/images/smilies/Shouting.png" class="smilie" loading="lazy" alt=":Shouting:" title="Shouting :Shouting:" data-shortname=":Shouting:" /></p></blockquote><p></p>
[QUOTE="odenkun, post: 928711, member: 45330"] I had another lengthy phone conversation with AT&T tech support on Tuesday evening. It took for 3.5 hours and the conclusion was, My house sucks.:Grimmace: This is how I interpreted from AT&T rep. What I was told was that all diagnostic tests did not show anything wrong with the phone itself. Rep basically said to me that something in the house (building material or something in the house) is interrupting the signals but could not tell exactly what it was. They have no particular items that they could suggest (like aluminum, wall material, microwave oven etc.) so that's how I was told. I was very tired of telling 4-5 different reps the same issue over and over and after that this is what I got. Later, I talked to the different level of tech support dept and he told me there will be a new device, called Microcell, that would improve the signal reception. It is a small device, similar to a smoke detector, and once it is installed the reception would be better and improved. [url=http://www.wireless.att.com/learn/why/3gmicrocell/]AT&T 3G MicroCell™[/url] According to the rep. the device may be available towards the end of December. Until then, there is really nothing I could do. It is pretty sad. :Shouting: [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
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AT&T MMS service
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