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Apple Computing Products:
macOS - Notebook Hardware
Are MBP's problematic?
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<blockquote data-quote="chas_m" data-source="post: 1002512"><p>Try to bear in mind that the millions of happy users aren't likely to write into a forum like this. It's the ones with a problem who tend to complain, yes? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>After many years on forums like this, I've come to the conclusion that about 80-90 percent of the problems you see on forums like this are ultimately down to the user's fault. That's not to say people are stupid, but to say that actual hardware defects are actually fairly uncommon (if you root through the threads and follow-ups).</p><p></p><p>Apple leads the ENTIRE industry on both reliability (low chance of having problems in the first place) and customer care (if there is a genuine problem). There just isn't a company in the industry who is consistently making better quality computers than Apple, and there's plenty of statistical evidence (mostly found in PC magazines, ironically) to back that up.</p><p></p><p><a href="http://blogs.zdnet.com/Apple/?p=1689" target="_blank">Consumer Reports: Apple leads in support - by double digits (updated) | The Apple Core | ZDNet.com</a> (2008 rankings)</p><p></p><p><a href="http://gadgetwise.blogs.nytimes.com/2009/05/04/consumer-reports-takes-a-shine-to-apple/" target="_blank">Consumer Reports Takes a Shine to Apple - Gadgetwise Blog - NYTimes.com</a> (2009 rankings)</p><p></p><p>Please note that both of these refer to ratings by Consumer Reports, which has a long history of being rather hostile to Apple (they list "does not include Windows" as a minus, for example).</p><p></p><p>The latest models are too new to see how they compare to previous models, but I've not heard of a flood of recent models in chatting with my tech friends, so I'm inclined to believe the current batch are also very high quality (given that they are a mass-manufactured item on a huge scale being made in China).</p><p></p><p>The 2.5 year old BlackBook I'm using to write this has been far and away the best laptop I've ever owned.</p></blockquote><p></p>
[QUOTE="chas_m, post: 1002512"] Try to bear in mind that the millions of happy users aren't likely to write into a forum like this. It's the ones with a problem who tend to complain, yes? :) After many years on forums like this, I've come to the conclusion that about 80-90 percent of the problems you see on forums like this are ultimately down to the user's fault. That's not to say people are stupid, but to say that actual hardware defects are actually fairly uncommon (if you root through the threads and follow-ups). Apple leads the ENTIRE industry on both reliability (low chance of having problems in the first place) and customer care (if there is a genuine problem). There just isn't a company in the industry who is consistently making better quality computers than Apple, and there's plenty of statistical evidence (mostly found in PC magazines, ironically) to back that up. [url=http://blogs.zdnet.com/Apple/?p=1689]Consumer Reports: Apple leads in support - by double digits (updated) | The Apple Core | ZDNet.com[/url] (2008 rankings) [url=http://gadgetwise.blogs.nytimes.com/2009/05/04/consumer-reports-takes-a-shine-to-apple/]Consumer Reports Takes a Shine to Apple - Gadgetwise Blog - NYTimes.com[/url] (2009 rankings) Please note that both of these refer to ratings by Consumer Reports, which has a long history of being rather hostile to Apple (they list "does not include Windows" as a minus, for example). The latest models are too new to see how they compare to previous models, but I've not heard of a flood of recent models in chatting with my tech friends, so I'm inclined to believe the current batch are also very high quality (given that they are a mass-manufactured item on a huge scale being made in China). The 2.5 year old BlackBook I'm using to write this has been far and away the best laptop I've ever owned. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Are MBP's problematic?
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