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Apple TV Home Sharing issue with PC and/ or Norton
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<blockquote data-quote="bobtomay" data-source="post: 1476745" data-attributes="member: 24160"><p>It is not a matter of it being "easier". It is a matter of removing an AV being the first step of troubleshooting many network issues including this one. It is the first thing that needs to be either ruled out or verified that it is the culprit.</p><p></p><p>At this point we don't even know "for sure" that Norton is the problem. </p><p></p><p>If you are unwilling to remove it long enough to even test to verify it is the culprit or not and to get homesharing working prior to installing an AV, then...</p><p></p><p>And the circle of tech support - with Norton - Ever since Norton sold the company to Symantec, they have been another AOL when it comes to calling them for tech support - The problem is always some other software, never theirs. If you can test and it does work until Norton is installed, then it becomes a Norton issue or a setting within Norton when you call them and not an Apple one.</p><p></p><p>I would also add, if you believe "paying" for some AV is somehow giving you better protection - mistake. Believe I can safely state, none of the major techies on this forum use Norton on their windows machines, nor would even recommend Norton. I am with Tattooed - use MSE - Microsoft Security Essentials instead of Norton.</p></blockquote><p></p>
[QUOTE="bobtomay, post: 1476745, member: 24160"] It is not a matter of it being "easier". It is a matter of removing an AV being the first step of troubleshooting many network issues including this one. It is the first thing that needs to be either ruled out or verified that it is the culprit. At this point we don't even know "for sure" that Norton is the problem. If you are unwilling to remove it long enough to even test to verify it is the culprit or not and to get homesharing working prior to installing an AV, then... And the circle of tech support - with Norton - Ever since Norton sold the company to Symantec, they have been another AOL when it comes to calling them for tech support - The problem is always some other software, never theirs. If you can test and it does work until Norton is installed, then it becomes a Norton issue or a setting within Norton when you call them and not an Apple one. I would also add, if you believe "paying" for some AV is somehow giving you better protection - mistake. Believe I can safely state, none of the major techies on this forum use Norton on their windows machines, nor would even recommend Norton. I am with Tattooed - use MSE - Microsoft Security Essentials instead of Norton. [/QUOTE]
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Apple TV Home Sharing issue with PC and/ or Norton
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