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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Apple sent wrong iPhone to me!
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<blockquote data-quote="lschwarcz" data-source="post: 1310336" data-attributes="member: 216926"><p>ARRRRGGGGHH! Sorry but I have to vent for a moment here. After staying up late on the 6th/7th to pre-order two iPhones (mine and my wife's) and waiting a week FedEx delivers two small boxes this morning! YOO HOO! Open them up and start to sync and activate. Start with my wife's first (happy wife, happy life) only to discover that while Apple sent us the right model (black iPhone 4S 16GB) but they sent the wrong unit! The serial number for the phone doesn't match the serial number on our receipt and when iTunes starts the setup it has the wrong cell number! </p><p></p><p>Call Apple and after 2 1/2 hours on the phone their only solution is for them to send me a return FedEx label, return the phone and they'll then send us another! Not wanting to wait until next week to get this resolved I called our local Apple retail store (Los Gatos) and they said to come down and they'll figure something out. After another couple of hours there they came to the same conclusion that I'll have to send it back to Apple <img src="/mac_images/images/smilies/Embarrassed.png" class="smilie" loading="lazy" alt=":[" title="Embarrassed :[" data-shortname=":[" />. So, it'll be some time until we get that phone working!</p><p></p><p>The only bright spot to all of this is that while I was at the Apple store I ran into Woz! He was super tired and really couldn't talk (he was up all night waiting in line) but was still very nice. </p><p></p><p>Sorry about all the negativity but I needed to vent somewhere!</p><p></p><p>Thanks,</p><p>Larry.</p></blockquote><p></p>
[QUOTE="lschwarcz, post: 1310336, member: 216926"] ARRRRGGGGHH! Sorry but I have to vent for a moment here. After staying up late on the 6th/7th to pre-order two iPhones (mine and my wife's) and waiting a week FedEx delivers two small boxes this morning! YOO HOO! Open them up and start to sync and activate. Start with my wife's first (happy wife, happy life) only to discover that while Apple sent us the right model (black iPhone 4S 16GB) but they sent the wrong unit! The serial number for the phone doesn't match the serial number on our receipt and when iTunes starts the setup it has the wrong cell number! Call Apple and after 2 1/2 hours on the phone their only solution is for them to send me a return FedEx label, return the phone and they'll then send us another! Not wanting to wait until next week to get this resolved I called our local Apple retail store (Los Gatos) and they said to come down and they'll figure something out. After another couple of hours there they came to the same conclusion that I'll have to send it back to Apple :[. So, it'll be some time until we get that phone working! The only bright spot to all of this is that while I was at the Apple store I ran into Woz! He was super tired and really couldn't talk (he was up all night waiting in line) but was still very nice. Sorry about all the negativity but I needed to vent somewhere! Thanks, Larry. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
Apple sent wrong iPhone to me!
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