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Apple Computing Products:
macOS - Desktop Hardware
Apple repairs in Western Australia
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<blockquote data-quote="chscag" data-source="post: 1248322" data-attributes="member: 46727"><p>Welcome to the Mac Forums.</p><p></p><p>Sorry to hear about your ordeal, however, it would be the same here in Texas as the late model iMac machines use a proprietary hard drive with unique firmware. That unique firmware is designed to allow the hard drive heat sensor to maintain proper control of the cooling fan.</p><p></p><p>A replacement hard drive unless supplied by Apple will cause the hard drive cooling fan to run at maximum speed creating a loud noise. I'm quite surprised that the authorized Apple dealer you took the machine to was not aware of this. Apple routinely sends out maintenance updates and procedures. You probably have some legal recourse to obtain a refund from that dealer who changed out the drive.</p></blockquote><p></p>
[QUOTE="chscag, post: 1248322, member: 46727"] Welcome to the Mac Forums. Sorry to hear about your ordeal, however, it would be the same here in Texas as the late model iMac machines use a proprietary hard drive with unique firmware. That unique firmware is designed to allow the hard drive heat sensor to maintain proper control of the cooling fan. A replacement hard drive unless supplied by Apple will cause the hard drive cooling fan to run at maximum speed creating a loud noise. I'm quite surprised that the authorized Apple dealer you took the machine to was not aware of this. Apple routinely sends out maintenance updates and procedures. You probably have some legal recourse to obtain a refund from that dealer who changed out the drive. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
Apple repairs in Western Australia
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