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Apple Computing Products:
macOS - Notebook Hardware
Another botched repair job...
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<blockquote data-quote="JuanGuapo" data-source="post: 623939" data-attributes="member: 32212"><p>Thanks kgeier82, I appreciate your reply.</p><p></p><p>I have already e-mailed our original contact at Apple from our previous issues and waiting for a callback. I will post back with how good of condition the notebook came back in, and what the final outcome is.</p><p></p><p>What is very disillusioning w/ this whole thing is now I have almost zero faith in the quality of their products, and even less in the workmanship of their repairs. They never fixed the original issue it was sent in for (which they told me to do), and it in fact came back in worse shape than I sent it in; the missing screws thing really kills me.</p><p></p><p>Thanks again.</p><p></p><p>JG</p><p></p><p>I'm debating on whether I should ask for a refund on the whole thing, or at least just the AppleCare b/c I do not think there's much of a point in owning it if they can't fix it right.</p></blockquote><p></p>
[QUOTE="JuanGuapo, post: 623939, member: 32212"] Thanks kgeier82, I appreciate your reply. I have already e-mailed our original contact at Apple from our previous issues and waiting for a callback. I will post back with how good of condition the notebook came back in, and what the final outcome is. What is very disillusioning w/ this whole thing is now I have almost zero faith in the quality of their products, and even less in the workmanship of their repairs. They never fixed the original issue it was sent in for (which they told me to do), and it in fact came back in worse shape than I sent it in; the missing screws thing really kills me. Thanks again. JG I'm debating on whether I should ask for a refund on the whole thing, or at least just the AppleCare b/c I do not think there's much of a point in owning it if they can't fix it right. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Another botched repair job...
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