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Apple Computing Products:
macOS - Desktop Hardware
3rd strike!
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<blockquote data-quote="Aptmunich" data-source="post: 620781" data-attributes="member: 3850"><p>I wouldn't be so sure on that.</p><p></p><p>It might be up to the manager's discretion to replace it earlier than the third time, but both Apple service providers I've worked for have usually operated by the "3 strikes" rule. But only if you're covered by the original warranty.</p><p></p><p>It makes economic sense as well: The parts & labour can end up costing </p><p>more than the machine is worth, PLUS you risk losing a customer.</p><p></p><p>Also: Under european law the part that is replaced has to be covered with an additional 1 year warranty, so if the same part breaks after the warranty expires you can demand a new fix.</p></blockquote><p></p>
[QUOTE="Aptmunich, post: 620781, member: 3850"] I wouldn't be so sure on that. It might be up to the manager's discretion to replace it earlier than the third time, but both Apple service providers I've worked for have usually operated by the "3 strikes" rule. But only if you're covered by the original warranty. It makes economic sense as well: The parts & labour can end up costing more than the machine is worth, PLUS you risk losing a customer. Also: Under european law the part that is replaced has to be covered with an additional 1 year warranty, so if the same part breaks after the warranty expires you can demand a new fix. [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
3rd strike!
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