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Apple Computing Products:
macOS - Desktop Hardware
2012 iMac stuck on white screen + no keyboard.
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<blockquote data-quote="sintholo" data-source="post: 1818455" data-attributes="member: 402308"><p>Model is Late 2012 21.5" iMac.</p><p></p><p>A bit of background that may be relevant, but I'll keep it brief:</p><p></p><ul> <li data-xf-list-type="ul">It has a bootcamp partition with Windows 7</li> <li data-xf-list-type="ul">I believe the drive was failing, as the mac partition (Mavericks) crashed over a year ago and I wasn't able to fix that through any methods. </li> <li data-xf-list-type="ul">I had finally gotten all my data off & was ready to erase the drive when the white screen started. I tried many troubleshooting options that I could find but none worked.</li> <li data-xf-list-type="ul">I replaced the drive hoping that would change it, it didn't.</li> <li data-xf-list-type="ul">The keyboard stopped registering when the white screens started & still won't register after the new drive (I know because the caps lock key no longer lights up on boot). Mouse is fine.</li> <li data-xf-list-type="ul">I have a boot drive for High Sierra that I made, but it won't boot past white screen with or without this plugged in.</li> </ul><p></p><p></p><p>Basically I want to know what my options are here in terms of fixing this *without* a keyboard, and if I can't fix it is it worth taking to a professional? Should I keep the new drive or is that not the problem?</p></blockquote><p></p>
[QUOTE="sintholo, post: 1818455, member: 402308"] Model is Late 2012 21.5" iMac. A bit of background that may be relevant, but I'll keep it brief: [LIST] [*]It has a bootcamp partition with Windows 7 [*]I believe the drive was failing, as the mac partition (Mavericks) crashed over a year ago and I wasn't able to fix that through any methods. [*]I had finally gotten all my data off & was ready to erase the drive when the white screen started. I tried many troubleshooting options that I could find but none worked. [*]I replaced the drive hoping that would change it, it didn't. [*]The keyboard stopped registering when the white screens started & still won't register after the new drive (I know because the caps lock key no longer lights up on boot). Mouse is fine. [*]I have a boot drive for High Sierra that I made, but it won't boot past white screen with or without this plugged in. [/LIST] Basically I want to know what my options are here in terms of fixing this *without* a keyboard, and if I can't fix it is it worth taking to a professional? Should I keep the new drive or is that not the problem? [/QUOTE]
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Apple Computing Products:
macOS - Desktop Hardware
2012 iMac stuck on white screen + no keyboard.
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