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  1. #1
    first mac , i'm not pleased

    Member Since
    Oct 08, 2006
    Posts
    162
    Unhappy first mac , i'm not pleased
    Well i finally made the plunge and bought a 17 with the hires screen and 7200 rpm drive. First off the thing looks awsome, but thats where the good news ends. Since I got it last night i've gotten the restart message about 4 times when your screen goes grey from top to bottom and tell you to restart. And the internet sucks on it safari takes a long time to load and I couldnt even post this message from the mbp it keeps on hanging the progress bar goes to the end of the http in the addess then just sits there.I thought these were soposed to be rock solid I paid and arm and a leg, and got a turd in return.

  2. #2
    first mac , i'm not pleased
    mongoloido's Avatar
    Member Since
    Jul 03, 2007
    Posts
    74
    return it for a replacement immediately. defective products happen. it sucks, but that's how it goes sometimes.

  3. #3
    first mac , i'm not pleased
    DoubleCap's Avatar
    Member Since
    Feb 12, 2007
    Location
    Northeast US
    Posts
    552
    Specs:
    MacBook 2GHz/2GB/CD
    Quote Originally Posted by lilmill View Post
    Well i finally made the plunge and bought a 17 with the hires screen and 7200 rpm drive. First off the thing looks awsome, but thats where the good news ends. Since I got it last night i've gotten the restart message about 4 times when your screen goes grey from top to bottom and tell you to restart. And the internet sucks on it safari takes a long time to load and I couldnt even post this message from the mbp it keeps on hanging the progress bar goes to the end of the http in the addess then just sits there.I thought these were soposed to be rock solid I paid and arm and a leg, and got a turd in return.
    That's weird about your Safari. It shouldn't happen like that. Anyway, try software update, but that doesn't give the MBP an excuse to be slow. It (software update) might help.

  4. #4
    first mac , i'm not pleased
    novicew's Avatar
    Member Since
    Jan 04, 2006
    Location
    Hamburg, Germany
    Posts
    1,385
    Specs:
    MacBook Pro | iMac(2.1 G5) | MacBook(2.16 C2D) | MacMini (1.67 CD) | iPhone 4 | iPad (3rd Gen)
    It looks more like a hardware defect, unless you didn't delete any system files. Just return it and get a new one.

  5. #5
    first mac , i'm not pleased

    Member Since
    Oct 08, 2006
    Posts
    162
    well tech supp recomended a reinstall so I will try that befor taking back. I was kind of shocked they even had this model in stock. I don't want to wait 4 week for a new one.

  6. #6
    first mac , i'm not pleased
    Zoolook's Avatar
    Member Since
    Sep 24, 2006
    Location
    Brooklyn, New York
    Posts
    2,756
    Specs:
    15" MacBook Pro, i7 2.66Ghz, 8GB RAM, 512GB SSD; iPad 3, iPhone 5
    Quote Originally Posted by novicew View Post
    It looks more like a hardware defect, unless you didn't delete any system files. Just return it and get a new one.
    You should not have to reinstall and should not have to wait 4 weeks for a replacement. If you have just got it last night, take it back to where you bought it and demand a new one.
    In the land of the blind, the one-eyed man is stoned to death.
    - Joan D. Vinge


  7. #7
    first mac , i'm not pleased

    Member Since
    Mar 01, 2007
    Posts
    146
    like others say, its sounds like a defect for sure. You may want to try a fresh install if you dont want to go through the hassle of a return. Bad installs happen, and you could be missing critical files.

  8. #8
    first mac , i'm not pleased

    Member Since
    Apr 19, 2007
    Posts
    780
    Specs:
    20" iMac Core 2 Duo 2.16Ghz, 500GB HDD, 1GB RAM, 128MB ATI Radeon X1600
    Return it and get a new one. If you got it at an Apple store they will do it with no complaints when you explain what happens.

    What happened is called a kernel panic and is extremely rare. To have it happen four times in a day must mean a defect. I've had my iMac since April and I've never had a kernel panic.

  9. #9
    MacHeadCase
    Guest
    Kernel panics are almost always indicative of a malfunctioning or defective hardware component (it's usually RAM but it can be something else). Take it back pronto.

    Call AppleCare first thing so they can open a ticket with your user number and insist gracefully on getting a replacement. And tell them you need it as soon as possible.

    To me, this is a DOA MacBook Pro and it is unacceptable.

  10. #10
    first mac , i'm not pleased
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,480
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Agreed with MHC. Kernel Panic. Usually hardware related. Totally unacceptable on a new machine like that. Demand a new one.

  11. #11
    first mac , i'm not pleased

    Member Since
    Oct 08, 2006
    Posts
    162
    Unhappy
    well i went down and got a new laptop and guess what same problem. If this is what mac is all about i dont think i want in. Two laptops from different stores. doing the same thing first the wifi connection quits working. It shows connected but network is not available, the the screen goes gray from top to bottom and tells you to hold in the power button to restart.I have not installed anything on these just added pictures from a portable drive.

  12. #12
    first mac , i'm not pleased
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,480
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Quote Originally Posted by lilmill View Post
    well i went down and got a new laptop and guess what same problem. If this is what mac is all about i dont think i want in. Two laptops from different stores. doing the same thing first the wifi connection quits working. It shows connected but network is not available, the the screen goes gray from top to bottom and tells you to hold in the power button to restart.I have not installed anything on these just added pictures from a portable drive.
    I can not believe you have had such bad luck with your MBP. Maybe Macs don't like you! Sorry, don't know what is going on. KP's should not happen. Did you install the updates or just leave it stock?

  13. #13
    first mac , i'm not pleased

    Member Since
    Mar 01, 2007
    Posts
    146
    Quote Originally Posted by lilmill View Post
    well i went down and got a new laptop and guess what same problem. .
    Wow. Are you sure its not the same laptop? lol

    Seriously, did you install anything or are you running it straight out of the box?

  14. #14
    first mac , i'm not pleased

    Member Since
    Oct 08, 2006
    Posts
    162
    Unhappy
    straight out of the box. After the second one started doing it I tried to install smc fan control but it said it was not supported so i didn't. Is ther a way to get tot an error log? And I'm sure it is a differnt unit box was seal and it asked for the initial set up.

  15. #15
    first mac , i'm not pleased

    Member Since
    Oct 08, 2006
    Posts
    162
    Unhappy
    and I did do the upgrades after the install, all software is current

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