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  1. #1


    Member Since
    May 16, 2018
    Posts
    4
    need super help to reset the system preference password
    Hi !

    I am new at macbooks. for some reason my system preference wont let me enter ... the administrator password is ok but the system preference in everytime wrong.

    Any ideas how i can reset this????

    P.S i've run multiply times the cmd+R combination to run at terminal the reset process but this action reset my main password not the system preference

  2. #2

    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
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    8,513
    I assume you might be referring to the "root user" and its permissions and "password" use.

    Have a look here:
    How to enable the root user on your Mac or change your root password
    https://support.apple.com/en-ca/HT204012

    WARNING: An inexperienced user can easily kill any OS X Mac and all its data when using "root access".

    You've been warned!!!




    - Patrick
    ======

  3. #3


    Member Since
    May 16, 2018
    Posts
    4
    32411216_2086178268285018_8301679498311499776_n.jpg



    i am trying to recover / reset this think .....

  4. #4

    pm-r's Avatar
    Member Since
    Oct 16, 2010
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    8,513
    i am trying to recover / reset this think .....
    OK, and I'm confused as you said earlier…"the administrator password is ok ". So, if so, use it. Just enter the info.

    But in fact, I think you have more problems than that or I really don'y understand your situation, I don't even see any sign of any "admin" user in your screen shot above.

    You can try this:
    https://apple.stackexchange.com/ques...ount-on-my-mac

    Or this, and try some of the suggestions, like a new user install process that should be some of the hits here:
    https://www.google.com/search?client...UTF-8&oe=UTF-8




    - Patrick
    ======

  5. #5

    cradom's Avatar
    Member Since
    Feb 14, 2004
    Location
    Groves, Texas
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    4,780
    Specs:
    21in. iMac 10.11 --- HP Linux Mint 18
    Quote Originally Posted by pm-r View Post
    , I don't even see any sign of any "admin" user in your screen shot above.
    You don't see where it says "Enter an Administrators name and Password" in the pic?
    OP, all it's asking for is your name and password, assuming you are logged in as an administrator. If you are a regular user, find an administrator or log in as one.
    System Preferences is where you are...It's not a separate password.
    Any priest or shaman must be presumed guilty until proved innocent.

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Keller, Texas
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    55,432
    Specs:
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    His screenshot shows that he's logged in as a Standard User. He either needs to log out and log back in as an Admin or as Craig advises, enter his Admin user name and password.

  7. #7

    MacInWin's Avatar
    Member Since
    Jan 01, 2009
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    Winchester, VA
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    3,989
    Specs:
    MBP 15" Mid 2015, iPhone 8, an iMac, plus ATVs, AWatch, MacMini
    And in the background there is no admin user listed, which cannot be. The system won't run without at least one admin.
    Jake

  8. #8

    pm-r's Avatar
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    Oct 16, 2010
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    And in the background there is no admin user listed, which cannot be. The system won't run without at least one admin.


    Thanks Jake, that was just my original point and my understanding as well, but there's usually a way around it it seems that should work, maybe…:

    Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then start a new admin user setup…
    https://apple.stackexchange.com/ques...ount-on-my-mac

    Can't Log In to Your Mac? Create a New Admin Account
    https://www.lifewire.com/create-new-...issues-2259976




    - Patrick
    ======

  9. #9

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    24,803
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Blade Drive, OS X.13.4
    Have you recently purchased the machine? If so the former user set up the user account for you and cancelled his Admin Account.

    If so, whenever you purchase a used machine, download the operating system from the App Store, format and erase the hard drive and run the Installer and set up your own Admin Account.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  10. #10


    Member Since
    May 16, 2018
    Posts
    4
    32643669_2086394344930077_585626813808508928_n.jpg


    Thats what it says in the cmd+s panel when i type what everyone says
    /sbin/mount -uw /

    and afterwards when i type the
    rm /var/db/ .applesetupdone
    it says error

  11. #11


    Member Since
    May 16, 2018
    Posts
    4
    is there any way to create or retrieve the admin account username and password?

  12. #12

    ferrarr's Avatar
    Member Since
    May 21, 2012
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    Pawtucket, RI, USA
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    4,158
    Specs:
    L2014 Mac mini macOS 10.13, iPhone 8+ iOS 11, iPad Pro 1 12.9" iOS 11,  Pencil 1
    Have you tried cmd+R, to get into Recovery? The you can reinstall the OS.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

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