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Thread: Email problems

  1. #1
    Email problems

    Member Since
    Jun 21, 2012
    Posts
    37
    Email problems
    My email messages are disappearing on my Mac and my iPhone 5s. I'm using the latest version of Apple mail and have Yahoo as my mail provider.
    Any suggestions?

  2. #2
    Email problems
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,188
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Are you using IMAP or POP with your Yahoo account? Do the messages remain on Yahoo?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3
    Email problems

    Member Since
    Jun 21, 2012
    Posts
    37
    IMAP and they are gone from my Yahoo account inbox. Emails directed into other folders are still there. Your reply came to my inbox. It's the only email in there and I think eventually that will also disappear.

  4. #4
    Email problems

    Member Since
    Jun 21, 2012
    Posts
    37
    As I expected, your email is now gone.

  5. #5
    Email problems
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,188
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    That's very interesting, the only way that emails should be going away from all the places at the same time with IMAP is when you or something is deleting them.

    Can you disconnect the iPhone 5S from your Yahoo account temporarily and see if the problem persists and if it does, disconnect the Mac and see what happens..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  6. #6
    Email problems

    Member Since
    Jun 21, 2012
    Posts
    37
    It looks like my emails are getting moved to the trash folder but they don't get moved right away.

  7. #7
    Email problems
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,188
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    My guess is that you have a rule set up someplace that's doing the moving and you need to find and disable it..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

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