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  1. #1


    Member Since
    Apr 01, 2013
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    10
    Elongated images after upgrading to mt lion
    AMD Radeon HD 6750M 1024 MB

    The above is my video card.
    I have a macbook pro.
    I upgraded to Mt Lion and now images in finder or in Microsoft Word for Mac appear elongated. Long bodies and faces on people. Tried different resolutions to resolve it.
    Nothing is working.

    Any ideas?

    Thanks!

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    48,806
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Open Display preferences from System Preferences and reset your MacBook Pro to its native resolution.

  3. #3


    Member Since
    Apr 01, 2013
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    Oh how I wish it was that easy.
    I tried changing screen resolution . . . tried all the options. All result in vertically stretched photos. Also the pages in MS word are elongated vertically.

    Tried reseeting PRAM . . .
    Can't figure this one out.

    Thanks
    :

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Pro 9.7, AppleTV (4)
    can you post a screen shot?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Apr 01, 2013
    Posts
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    screen snap
    Yes, I can.

    The pictures on the left are what I see. The pictures on the right are how things are supposed to look.

    Thanks


  6. #6

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Pro 9.7, AppleTV (4)
    sorry, i know what you're describing but could do with seeing it in context, your desktop, word etc
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  7. #7


    Member Since
    Apr 01, 2013
    Posts
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    screen shot
    Hum . . . okay. How do I do a screen shot?
    I'd love to show you how Microsoft Word is looking.
    And how it is supposed to look.

    Thanks

  8. #8

    Dogbreath's Avatar
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    Sep 03, 2010
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    Charlotte, NC
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    Specs:
    mid 2010 Mac Mini OS 10.6.8 (SL), 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    COMMAND-SHIFT-3 snaps the whole screen.

    COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

    You will find the screenshots saved on the desktop.

  9. #9

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
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    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    To my eye, the left is more normal. Try going to a website you know has a large circle. Here is one: LINK Measure it side to side and top to bottom with a ruler. I suspect your older monitor was making things too wide and now the new one is closer to correct. But the circle screen will let you actually measure to see what's going on.

  10. #10


    Member Since
    Apr 01, 2013
    Posts
    10
    Quote Originally Posted by Dogbreath View Post
    COMMAND-SHIFT-3 snaps the whole screen.

    COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

    You will find the screenshots saved on the desktop.
    Cool
    Okay, here it is


    I'm on a macbook pro.
    I have not had this problem this extreme until I updated from leopard to mt lion.

    I am running windows on parallel. On that side of the computer, everything looks normal.
    On the mac side, faces are elongated. On video, people are taller than they should be.
    Everyone looks like they have marphan syndrome, like Abraham Lincoln.

    Thanks!!!

  11. #11


    Member Since
    Apr 01, 2013
    Posts
    10
    Also, my resolsution is at 1600 x 1000
    That makes it possible to read fonts and things that are way too small on mac, otherwise,
    But it doesn't seem to help the elongation.

  12. #12

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,806
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    After looking at your screen shots and photos you posted, I agree with member "MacInWin". (I too see nothing wrong.) Also, since you're not running your MBP at its native resolution, all bets are off.....

  13. #13


    Member Since
    Apr 01, 2013
    Posts
    10
    nothing is wrong
    Well, I assume that the problem I have, you do not have, so your screen is rendering things
    like they should look, but mine is not.

    I did try running it at the recommended resolution, and it was worse. AND the font size on
    Safari and other Mac windows were so small as to be nearly unreadable.

    Apparently, this is not a common problem.
    Thanks

  14. #14

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Pro 9.7, AppleTV (4)
    It's hard to help if you don't post screen shots at the native resolution of the screen.

    Which Mac do you have?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  15. #15

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
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    6,048
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    Try going back to the native resolution of the screen, then you can set the font sizes in Safari to be larger, or you can use Command-+ to magnify them as you need. That approach will get your pictures back into proper ratio. Commanc -- will shrink the font sizes again. Did you look at the circle I posted?

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