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  1. #1
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
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    Elongated images after upgrading to mt lion
    AMD Radeon HD 6750M 1024 MB

    The above is my video card.
    I have a macbook pro.
    I upgraded to Mt Lion and now images in finder or in Microsoft Word for Mac appear elongated. Long bodies and faces on people. Tried different resolutions to resolve it.
    Nothing is working.

    Any ideas?

    Thanks!

  2. #2
    Elongated images after upgrading to mt lion
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Open Display preferences from System Preferences and reset your MacBook Pro to its native resolution.

  3. #3
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
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    Oh how I wish it was that easy.
    I tried changing screen resolution . . . tried all the options. All result in vertically stretched photos. Also the pages in MS word are elongated vertically.

    Tried reseeting PRAM . . .
    Can't figure this one out.

    Thanks
    :

  4. #4
    Elongated images after upgrading to mt lion
    mrplow's Avatar
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    Oct 01, 2007
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    UK
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    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    can you post a screen shot?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  5. #5
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
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    screen snap
    Yes, I can.

    The pictures on the left are what I see. The pictures on the right are how things are supposed to look.

    Thanks


  6. #6
    Elongated images after upgrading to mt lion
    mrplow's Avatar
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    Oct 01, 2007
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    UK
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    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    sorry, i know what you're describing but could do with seeing it in context, your desktop, word etc
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  7. #7
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
    Posts
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    screen shot
    Hum . . . okay. How do I do a screen shot?
    I'd love to show you how Microsoft Word is looking.
    And how it is supposed to look.

    Thanks

  8. #8
    Elongated images after upgrading to mt lion
    Dogbreath's Avatar
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    Sep 03, 2010
    Location
    Charlotte, NC
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    Specs:
    mid 2010 Mac Mini OS 10.6.8 (SL), 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    COMMAND-SHIFT-3 snaps the whole screen.

    COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

    You will find the screenshots saved on the desktop.

  9. #9
    Elongated images after upgrading to mt lion
    MacInWin's Avatar
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    Jul 07, 2008
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    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    To my eye, the left is more normal. Try going to a website you know has a large circle. Here is one: LINK Measure it side to side and top to bottom with a ruler. I suspect your older monitor was making things too wide and now the new one is closer to correct. But the circle screen will let you actually measure to see what's going on.

  10. #10
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
    Posts
    10
    Quote Originally Posted by Dogbreath View Post
    COMMAND-SHIFT-3 snaps the whole screen.

    COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

    You will find the screenshots saved on the desktop.
    Cool
    Okay, here it is


    I'm on a macbook pro.
    I have not had this problem this extreme until I updated from leopard to mt lion.

    I am running windows on parallel. On that side of the computer, everything looks normal.
    On the mac side, faces are elongated. On video, people are taller than they should be.
    Everyone looks like they have marphan syndrome, like Abraham Lincoln.

    Thanks!!!

  11. #11
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
    Posts
    10
    Also, my resolsution is at 1600 x 1000
    That makes it possible to read fonts and things that are way too small on mac, otherwise,
    But it doesn't seem to help the elongation.

  12. #12
    Elongated images after upgrading to mt lion
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Fort Worth, Texas
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    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    After looking at your screen shots and photos you posted, I agree with member "MacInWin". (I too see nothing wrong.) Also, since you're not running your MBP at its native resolution, all bets are off.....

  13. #13
    Elongated images after upgrading to mt lion

    Member Since
    Apr 01, 2013
    Posts
    10
    nothing is wrong
    Well, I assume that the problem I have, you do not have, so your screen is rendering things
    like they should look, but mine is not.

    I did try running it at the recommended resolution, and it was worse. AND the font size on
    Safari and other Mac windows were so small as to be nearly unreadable.

    Apparently, this is not a common problem.
    Thanks

  14. #14
    Elongated images after upgrading to mt lion
    mrplow's Avatar
    Member Since
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    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    It's hard to help if you don't post screen shots at the native resolution of the screen.

    Which Mac do you have?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  15. #15
    Elongated images after upgrading to mt lion
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
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    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    Try going back to the native resolution of the screen, then you can set the font sizes in Safari to be larger, or you can use Command-+ to magnify them as you need. That approach will get your pictures back into proper ratio. Commanc -- will shrink the font sizes again. Did you look at the circle I posted?

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