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  1. #1
    Problem with Yahoo

    Member Since
    Mar 31, 2013
    Posts
    9
    Problem with Yahoo
    I cancelled my Yahoo account due to being hacked but still get annoying pop-ups from Yahoo requesting my password. I've tried everything to stop this. Can anyone offer a solution? Thanks!

  2. #2
    Problem with Yahoo
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    When, where and what are you doing when you get the pop ups?

    Where have you deleted your account from?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3
    Problem with Yahoo

    Member Since
    Mar 31, 2013
    Posts
    9
    Yahoo problem
    Thanks for your reply - the pop-ups occur randomly, there's no pattern. I can be checking emails or watching a movie. I deleted my account in accordance with Yahoo's instructions.
    A friend has advised me to delete the Yahoo program from my system also to use MRT Microsoft's malicious spyware program. I haven't done this yet, think it'll help?

  4. #4
    Problem with Yahoo
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    If you're running on a Mac no Windows tool is going to help you.

    So I'm guessing you have deleted your account online. Have you removed the settings from your mail client on your Mac?

    Can you provide a screenshot of the popup?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  5. #5
    Problem with Yahoo
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,184
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Are you being prompted for your password on a website, by a browser or a separate program? If the latter, and it's something like Yahoo Messenger, then you should delete that as well..if the browser, then clear your history/cache, and remove any Yahoo related toolbars you might have installed..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  6. #6
    Problem with Yahoo

    Member Since
    Mar 31, 2013
    Posts
    9
    Yahoo problem
    Will try to send a screen shot when the pop-up appears again if I can figure out how to do that, also I don't know how to delete settings from mail client (pretty new to Mac)...thanks!

  7. #7
    Problem with Yahoo
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    If you're using Mail that came with your mac just go to Accounts in preferences, click on the Yahoo account then click the - to remove the account
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  8. #8
    Problem with Yahoo

    Member Since
    Mar 31, 2013
    Posts
    9
    Think I've successfully deleted Yahoo account from my mail - thanks for your help.

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