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Thread: Annoying pop up

  1. #1
    Annoying pop up

    Member Since
    Feb 24, 2013
    Posts
    3
    Annoying pop up
    Could anyone help me, recently my Macbook pro has been playing up and i have been receiving annoying pop up's from "consumer survey group" either when the mouse drags across certain parts of the screen or when i open a link it will direct me to this bogus site,
    i have googled it and it seems to be quite well known.
    I have deleted cookies and history, and blocked pop ups and have also downloaded mac keeper anti virus which hasn't flagged any problems,
    If anyone could help me with this i would be extremely grateful.

  2. #2
    Annoying pop up
    Dogbreath's Avatar
    Member Since
    Sep 03, 2010
    Location
    Charlotte, NC
    Posts
    490
    Specs:
    mid 2010 Mac Mini OS 10.6.8 (SL), 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    If you use Safari for your browser, download Adblock and give it a try. It works great for me. A better piece of advice is to uninstall Mac Keeper immediately. It is the consensus of this forum that this is almost malware in itself and causes more problems than it solves. Do a forum search to find the instructions for a complete uninstall. Really, the Mac Keeper needs to go in my opinion.

    There is currently another new thread on here where one of the experts considers Mac Keeper to be scamware and encourages the OP to avoid it "like the plague".

  3. #3
    Annoying pop up
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,833
    Specs:
    Mac Mini Core 2 Duo
    You should uninstall MacKeeper immediately! I know they have ads on this forum, but that is not an endorsement by any stretch of the imagination.

  4. #4
    Annoying pop up
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    108
    Specs:
    Mac Book Pro MC721: 500GB 15.4" 16GB Core i7 OS Mavericks 10.9.2 iPhone 4s 16gb
    Adblock is amazing and is available for firefox etc as well as safari.

  5. #5
    Annoying pop up

    Member Since
    Feb 24, 2013
    Posts
    3
    i have been into the apple store today and they seem to have cured the problem by going to safari /preferences /extensions and removed all 4 extensions which i never knew i had.
    Thanks but i did install mackeeper which did not find any problems.

    Hope i have finally FIXED IT!!

  6. #6
    Annoying pop up
    Dogbreath's Avatar
    Member Since
    Sep 03, 2010
    Location
    Charlotte, NC
    Posts
    490
    Specs:
    mid 2010 Mac Mini OS 10.6.8 (SL), 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    I think you may have misread our posts. We are encouraging you to UNinstall MacKeeper.

  7. #7
    Annoying pop up

    Member Since
    Feb 24, 2013
    Posts
    3
    Ok, yes sorry your right i misread and have uninstalled as do not need it now as problem fixed.
    Thanks

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