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  1. #1
    Unable to download dmg files

    Member Since
    Jan 28, 2013
    Posts
    5
    Unable to download dmg files
    Hello All,

    I'm new here and i need a bit of help. For some strange reason, i am unable to download a dmg file. It's just the dmg file for installing google drive. The page reloads every time, but never downloads the file. It happens with any browser i use. I have already reset Safari, disabled extensions, deleted the speed download booster plugin from the library, used hotspot shield to fake my ip, restarted my mac, but nothing seems to work.

    Please help.

  2. #2
    Unable to download dmg files
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Welcome to the forums.

    Which version of OSX?
    Can you download other DMGs?
    Can you download other types of files?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3
    Unable to download dmg files

    Member Since
    Jan 28, 2013
    Posts
    5
    The OSX version is 10.8.2
    I cannot download other DMG files either
    Yes, i can download other type of files, such as .rar, .zip, .jpg, etc.

  4. #4
    Unable to download dmg files
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,966
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I think the telltale issue there is "speed download."

    If you didn't uninstall it according to the maker's directions, then you haven't in fact uninstalled it and it is still gumming up the works. Also, if you have ANY SORT of so-called (ha ha) "anti-virus" on, disable and properly uninstall that as well (and forget you ever installed it).

  5. #5
    Unable to download dmg files
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,041
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    As chas-m advises get rid of Speed Download and uninstall it by going to the Yazsoft web site and downloading the proper uninjstaller. Keep well away from so-called faster downloaders.

    http://osx.iusethis.com/app/speeddownloaduninstaller
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  6. #6
    Unable to download dmg files

    Member Since
    Jan 28, 2013
    Posts
    5
    Thank you for trying to help me, but it didn't work. I ran the uninstaller and it did move some files to the trash, but after emptying it and restarting the computer, i still have the same issue.

    Pages only reloads, but nothing is downloaded.

    Any other suggestions please please please?

    Thank you,

  7. #7
    Unable to download dmg files
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,297
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    Quote Originally Posted by Choster View Post
    CLIP... used hotspot shield to fake my ip, ...CLIP
    Can I ask why you thought this was necessary? Have you disabled the faked IP since you uninstalled the download booster?

  8. #8
    Unable to download dmg files

    Member Since
    Jan 28, 2013
    Posts
    5
    Well, an example of this is when Apple released Messages as a Beta, i wasn't able to download it, until i faked my IP and it downloaded right away.
    Hotspot shield you click connect and disconnect, it doesn't do it automatically when you start the computer, or at least that's how it works for me.

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