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  1. #1
    Safari Not Playing Nice Today
    MMMII's Avatar
    Member Since
    Nov 14, 2005
    Location
    Las Vegas
    Posts
    93
    Specs:
    15" MB 2.6 Ghz, 4 GB ram
    Angry Safari Not Playing Nice Today
    Sorry if this was covered (I couldn't find it).

    When trying to open secure websites, I get the following page:

    Safari can’t open the page.
    Safari can’t open the page “https://www.mac.com/WebObjects/HomePage.woa.........” because it couldn’t establish a secure connection to the server “www.mac.com”.

    I emptied the cache but to no avail. Any help is appreciated.

    Thanks!

  2. #2
    Safari Not Playing Nice Today
    iWhat's Avatar
    Member Since
    Nov 11, 2004
    Location
    Toledo, Ohio
    Posts
    5,736
    Specs:
    Macbook, iMac G5, iPad, iPhone 4, iPod (MANY)!
    Maybe the problem is the quotation marks? :cool:

  3. #3
    Safari Not Playing Nice Today
    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
    Posts
    3,169
    Specs:
    i dont have no mac's
    i dont know if that is the exact link you are trying to get to but it does not look like a valid url
    MoTM honor roll...
    when?
    i dont remember

  4. #4
    Safari Not Playing Nice Today
    MMMII's Avatar
    Member Since
    Nov 14, 2005
    Location
    Las Vegas
    Posts
    93
    Specs:
    15" MB 2.6 Ghz, 4 GB ram
    It's any secured site.

  5. #5
    Safari Not Playing Nice Today

    Member Since
    Feb 28, 2005
    Location
    Bagshot, Surrey, UK
    Posts
    198
    Specs:
    Powerbook 17" 1.5GHz, 2GB, 160GB Momentus; iMac 24" 3.06GHz, 2GB; iPhone 2.5G 8GB; iPod 5G 60GB
    I've occasionally had this and it's been solved by exiting Safari altogether and going in again. Might not work for you, but worth a try if you've not already.

    Sounds a bit Windows-esque, doesn't it?

  6. #6
    Safari Not Playing Nice Today
    MMMII's Avatar
    Member Since
    Nov 14, 2005
    Location
    Las Vegas
    Posts
    93
    Specs:
    15" MB 2.6 Ghz, 4 GB ram
    Very windowesque indeed!

    Here is what I have done so far:

    emptied the cache (2 times)
    deleted safari.plist (3 times)
    Repaired Permissions
    Repaired Disk
    Installed Firefox (guess what no issue trying to access secured sites)

    So the issue is kinda fixed on the webpage side but I receive an error when trying to use Mail to access my gmail account and I'm unable to sync with my .Mac account.

    Help! neye:

  7. #7
    Safari Not Playing Nice Today

    Member Since
    Oct 26, 2005
    Location
    Canada - Ottawa
    Posts
    41
    Specs:
    Ibook G4 12" - 1.33Ghz. 40GB, Ipod Shuffle 1GB.
    Could be your using a proxy
    I downloaded a proxy server program called netshade and ever since i've been using that the same thing is happening to my safari browser. However when im not using the proxy server and am connected directly I can use the browser. Check to see if your behind a proxy.

  8. #8
    Safari Not Playing Nice Today
    MMMII's Avatar
    Member Since
    Nov 14, 2005
    Location
    Las Vegas
    Posts
    93
    Specs:
    15" MB 2.6 Ghz, 4 GB ram
    Don't have my Powerbook with me but if memory serves (it might not as I was up until 1 am trying to correct the issue) that I have no proxy buttons checked in my Network or Safari preferences.

  9. #9
    Safari Not Playing Nice Today
    MMMII's Avatar
    Member Since
    Nov 14, 2005
    Location
    Las Vegas
    Posts
    93
    Specs:
    15" MB 2.6 Ghz, 4 GB ram
    Alright,

    I broke down and called AppleCare... First 36 minutes talking to the support guy didn't get anything done except for me telling them that I didn't believe re-installing Safari would correct the iSync and Mail issue also.

    Oh, I didn't mention above that at the same time as the Safari issue came about I was unable to access my Gmail account using Mail or iSync to sync with my .Mac account.

    Later that day.....

    I was transfered to another person who spent the next hour and ten minutes troubleshooting my unusual problem. Her name was Wendy. Wendy was very nice and tried to help but need to enlist her cube neighbors for advice.

    Solution after 1 hour and 46 minutes I was instructed to Archive and Re-install OS X. Wendy told me how to do it and what to expect and asked me to install all updates then try to recreate the error.

    After another 40 minutes or so I reinstalled OS X and updated with the couple of patches and..... <insert victorious SuperHero music here> ISSUE RESOLVED!

    Both "specialists" were nice and attitude wise they both get an "A rating". The first person said that I won issue of the day!

    I do have to give props to OS X for easily allowing you to re-install the OS and maintain all programs and settings. All in all, this experience has been eductional about OS X troubleshooting techniques.

    Thanks AppleCare!

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