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  1. #1


    Member Since
    Apr 24, 2012
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    8
    lost program help
    I recently bought and downloaded a program named "MacKeeper" to supposedly clean and optimize my IMac, as well as install an anti virus program. Well, as soon as I did it, I was unable to access or open Adobe Acrobat. The program is still there, but all I get is a blank screen. I've since deleted Mackeeper, but cannot figure out how to get Adobe back up and running, and I need it to read and send PDF files. Can anyone help?

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,842
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    First run through these instructions to be sure MacKeeper is gone:
    how to uninstall MacKeeper Phil Stokes

    It's terrible software and causes no end of problems. A quick search of these forums will give you all the info you need about MacKeeper.

    Next you can just use Preview to handle PDFs. Just Right-click on a PDF choose Get Info then select Preview from the Open with dropdown list then click change all.

    If, however, you really want Acrobat Reader do a fresh download and install straight from Adobes website.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Apr 24, 2012
    Posts
    8
    Thanks, mrplow, I went through Phil Stokes' instructions to get rid of Mackeeper. Thanks a lot for the info on Preview. Just in case, though, do I need to uninstall the corrupted version of Acrobat I now have before I download from Adobe again?

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,842
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    It may not be necessary but it can do no harm to try an uninstall first.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Apr 24, 2012
    Posts
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    Thanks, Mplow, will do. In case I get the ame blank screen, is there a way to get to an install program for my corrupted version?

  6. #6


    Member Since
    Apr 24, 2012
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    8
    Sorry, I meant UNinstall

  7. #7

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,842
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  8. #8


    Member Since
    Apr 24, 2012
    Posts
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    Thanks again; now another, somewhat unrelated question. I just bought an Ipad3, and I don't see Preview in any of the apps. Do you know if it's embedded somewhere, or do I need to download in order to read and send PDF's?

  9. #9

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,842
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    iOS natively supports PDFs no app required.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  10. #10


    Member Since
    Apr 24, 2012
    Posts
    8
    O.K. thanks again, MRPlow, you've been a huge help

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