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  1. #1
    1K down the tubes?

    Member Since
    Aug 11, 2011
    Posts
    8
    Unhappy 1K down the tubes?
    My new MacBook 10.6.3 seems to be missing any form of document creating functions. Neither will it recognize any external drive connected to it, or most attachments through email. Is this possible, for a thousand buck investment?
    Repeated requests for assistance on Mac Forums have not borne fruit. I am about ready to chuck it.

    Over50

  2. #2
    1K down the tubes?
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,287
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    In the Applications folder should be a file called "TextEdit." It will allow creation of a document. If you want something closer to MS Word, try LibreOffice (Google for it). It's free and comes with an equivalent of Word, Excel, PowerPoint and Access, and can read/write in those formats.

  3. #3
    1K down the tubes?
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Do you have an Office program on it ?
    If not there are free ones from Neo Office or Open Office.
    By new meaning this year it should have 10.6.8 on it.
    Not sure why it will not recognize an external drive ,what brand is it and how is it connected ?

  4. #4
    1K down the tubes?
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,287
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    And what kind of attachments in Mail? We need more information to help you.

  5. #5
    1K down the tubes?
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Windows stock out of the box does not come with anything more than a simple text editing program that is far less useful than Textedit on OSX. If you buy some brands of machines, MS Office is included but it's most always a 60 day trial so you still have to purchase it.

    The other posters gave you good advice on Productivity apps. Most are free also. As was said, textedit will open most normal Word documents. I personally use iWork but that is $79, but Open Office and Libre Office are free and even more features.

    Any external drive should at least mount on the desktop. If it's NTFS, like Linux stock, you can just read but not write but Write support can be enabled from OSX or with some software.

    How are the drives formatted? What drives are they? Brand? Interface? Format?

    Open Applications and utilities and run Disk Utility. Do the external drives show up there? Let us know.

  6. #6
    1K down the tubes?

    Member Since
    Aug 11, 2011
    Posts
    8
    Lightbulb 1K down tubes - closer to understanding
    Thanks Lads.

    - It was pdf that still produces only an empty dialog box. jpg OK.
    - An external drive registers in TextEdit (thank you jakerich), but documents are way out of format and more trouble than they're worth.

    I guess I'm having trouble believing Senor Gates would take that much of my money (and presumably that of others) for a less than complete internet-only machine! Thank you all for suggestions on free and affordable programs that will hopefully soon solve my woes.

    Over51 at least

  7. #7
    1K down the tubes?
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,933
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Um, I think you mean Senor Jobs don't you?

    (though if its giving you trouble, then I agree it must be Bill Gates' fault!)

    What would really, really be helpful more articulation from you on a) what you want to do and b) what you don't think you're able to do.

    Macs are fabulous machines, but it's like getting behind the wheel of a Maserati if all you've ever driven is a VW Beetle -- there's enough differences to be intimidating, at least for a while, and everything is not "where it should be."

    A Mac User Group can be a big help with the "getting used to the new house" feeling, or the free classes at your local Apple Store if you have one nearby. Lots of resources out there, and this forum can be a big help -- but being a text-based forum, it's key to be very clear in what exactly the problem is as you perceive it, what you've done to find a solution, and as many details as possible.

  8. #8
    1K down the tubes?
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,287
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    Other than PDF you still haven't told us anything useful. What type files are you trying to open? What do you mean by "out of format?" What do you mean by "An external drive registers in TextEdit?" When you attach a drive, it should appear on the desktop as a disk icon. Clicking on it will open in in Finder, or you should be able to go to Finder and open it from there. On the PDF file that opens into the empty dialog box, does the box show any title? Have you tried saving the pdf to the desktop and opening it from there? As chad_m said, what are you trying to do?

  9. #9
    1K down the tubes?

    Member Since
    May 15, 2008
    Location
    Cape Cod
    Posts
    112
    Specs:
    2006 macbook, 2009 mac mini
    You just need to learn the new OS. If your trying to read windows files you just need to get the proper software. I would suggest iwork. It's like you bought a new diesel car and put unleaded gas into it and then complain that the new car is junk because it won't operate on the same gas your old car uses.

  10. #10
    1K down the tubes?
    MightyGem's Avatar
    Member Since
    Nov 29, 2010
    Location
    Warrington, UK
    Posts
    1,824
    Specs:
    PPC Mini, 10.4.11. Intel Mini, 10.6.8. White MacBook, 10.9.5. iPhone 3GS.
    I am about ready to chuck it.
    You can chuck it my way if you like. PM me for my address.

  11. #11
    1K down the tubes?
    Aqua's Avatar
    Member Since
    Sep 05, 2007
    Location
    Canada
    Posts
    452
    Specs:
    Macbook Pro, 2.4GHz Core2 Duo 10.6.8, MacMini
    This might help you figure things out http://www.mac-forums.com/forums/swi...-switcher.html
    invincible ignorance is an example of ignorance that can not be removed by any amount of evidence. It's now a widespread form of pollution. (Revised quote) An apple a day, keeps the psychiatrist away.. If you play a Windows install CD backwards it has satanic verses

  12. #12
    1K down the tubes?

    Member Since
    Mar 24, 2008
    Posts
    390
    Quote Originally Posted by dtravis7 View Post
    Windows stock out of the box does not come with anything more than a simple text editing program that is far less useful than Textedit on OSX. If you buy some brands of machines, MS Office is included but it's most always a 60 day trial so you still have to purchase it.
    To clarify, Windows since XP has come with WordPad, which is certainly comparable to TextEdit and can open simple Word .doc files among other things. They even "ribbonized" it for Windows 7 for the 4 people who use WordPad for anything. As for Office Trial, Microsoft is hardly alone here.

    I am confused what the poster is creating documents with in Windows beyond WordPad. Windows also has very limited (ie. none) support for PDF natively. It all has to be bolted on later and most people get Adobe Reader which is pretty painful.

    Haven't we all switched to cloud-based content creation? Google Docs? Hello? (lol)

  13. #13
    1K down the tubes?
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Word Pad is no where near Textedit in fact if you really know how to use it. And don't compare the iWork demo to the BLOATWARE on almost ever PC out there.

    Cloud computing? All your data and apps in the cloud. Just wait till the server goes down and you can't get to your work someday and then tell me all about it!

    And remember PDF support built in.

  14. #14
    1K down the tubes?

    Member Since
    Aug 21, 2011
    Posts
    36
    Specs:
    Late 2010 MacBook Pro 13 Inch
    Though it may seem like a waste of money (trust me I know after purchasing a $1,200 machine) I HIGHLY suggest you purchase the latest version of Microsoft Office(One great thing about Windows, and they took out the annoying paper clip! At least he hasn't bothered me ) or iWork. They work very well for what you are trying to do.

    As for the email I do not really know what you're getting at but one of the greatest things about Macs is their incredible ability to use the drag and drop method almost anywhere. Try just opening whatever attachment you want and dragging it in.

  15. #15
    1K down the tubes?
    newby's Avatar
    Member Since
    Jan 18, 2011
    Posts
    136
    Specs:
    MPB 2.2 Intel Core Duo 2gb Ram - G5 Tower PPC - iPhone 4 - 2x3GHZ 12gb Ram MacPro Tower, ATV2
    OpenOffice is free and personally I think better than MS Office et al. I use it at work at home and have installed it on as many friends and family comps as possible! Works across all platforms as well. And it's free :-)

    There are many advantages to having a mac - one is you buy a computer that doesn't come loaded with useless and secretive, processor hungry, progs. Trust me, you've brought right... now you just need the prog. Go with open office :-)
    MacBookPro - 2.2 15" - Mac Mini - 2.5 2009 -MacPro Tower 2 x 3 Quad Core (Work) - iPhone 4 - iPad2, 2x Apple TV

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