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  1. #1
    Incorrect username/password + Files to Backup

    Member Since
    Jun 22, 2011
    Posts
    22
    Incorrect username/password + Files to Backup
    I'm trying to assist a friend with their Powerbook G4 running Leopard with my limited Mac knowledge.

    Firstly, something has happened and they can't get beyond the standard login (name & password) box to actually get into their files etc...

    They are sure of their password, but not 100% sure of the name as it's normally just there and never needed to by typed.
    We've tried lots of combinations of name/password, but each time the login box "shakes" indicating something incorrect I presume? (does it lockup after a certain number of incorrect attempts?)

    Is there anyway to find the EXACT login name(s) on the laptop?
    Is there anyway to reset the password (assuming we can determine the correct username) without doing damage to whatever may be installed?


    On a totally seperate note, how can I access the files (itunes, iphoto, documents) and copy them onto my USB stick as a backup if I can't login?
    If I boot from the O/S disk and select "Disk Utility" will this let me do this?

  2. #2
    Incorrect username/password + Files to Backup
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,247
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Just boot the machine with your original install media, skip past the install, go to the menu and reset your name and password. Reboot.

  3. #3
    Incorrect username/password + Files to Backup

    Member Since
    Jun 22, 2011
    Posts
    22
    Quote Originally Posted by chscag View Post
    Just boot the machine with your original install media, skip past the install, go to the menu and reset your name and password. Reboot.
    When you boot from the original O/S disk, you have to confirm the language, and then select agree to the license, select the destination drive for the install, and then what?
    How do you skip it actually continuing with the install?

    What menu do you go to and what do you select?

  4. #4
    Incorrect username/password + Files to Backup
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,247
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Select the top menu, "Utilities", Reset name and password. Also, if you've forgotten your username, take a look at this hint: LINK

  5. #5
    Incorrect username/password + Files to Backup

    Member Since
    Jun 22, 2011
    Posts
    22
    Thumbs down
    1) I've tried the previous suggestion without success as it says "no available users" when I select Macintosh HD as the correct drive when asked where the user account is.

    10.5: Reset a user's password in single user mode - Mac OS X Hints
    also doesn't work as I don't know the correct logon name and everything I guessed wasn't recognised.

    I've now setup a root account so I can actually get into the system and see the files etc...

    When I go into the "Users" folder, there is "jaqui" & "Shared" listed.
    Jaqui is the name of the lady who owns the laptop and if I click on her name, I can then see her Desktop contents, Documents, Music etc.. which is all good.

    I'm now stumped, as "jaqui" doesn't work as a valid logon name when I tried to change the password on the above link.



    2) I found & tried the following:
    fsck -yf

    mount -uw /

    launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServices.plist

    launchctl load /System/Library/LaunchDaemons/com.apple.DirectoryServicesLocal.plist

    passwd #this will change root’s password, you will be prompted to enter it twice

    dscl

    list Local/Default/Users

    I then get a long list of system-type names, the majority start with "-" except for 3 names at the bottom of the list:
    daemon
    nobody
    root

    no sign of jaqui as I would have hoped and no clue who "nobody" or "daemon" are!

  6. #6
    Incorrect username/password + Files to Backup
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,956
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    This is classic "someone renamed the home folder" chaos. From where you are now, it's virtually impossible to fix.

    You can use the root account and an external drive to save the ENTIRE user account folder (ie the "home" folder) to the external for future use, but after that I'd just wipe the drive and start over (Migration assistant will probably be able to "restore" your user from there).

  7. #7
    Incorrect username/password + Files to Backup

    Member Since
    Jun 22, 2011
    Posts
    22
    Quote Originally Posted by chas_m View Post
    This is classic "someone renamed the home folder" chaos. From where you are now, it's virtually impossible to fix.

    You can use the root account and an external drive to save the ENTIRE user account folder (ie the "home" folder) to the external for future use, but after that I'd just wipe the drive and start over (Migration assistant will probably be able to "restore" your user from there).
    I tried to copy the files to my USB stick.
    I selected "copy" on the folder, went to my USB stick (it's formatted in NTFS as I use it for my Windows backups, but I can see all my files on there) but there was no "paste" option when I right click on this folder.

    Am I missing something obvious when trying to copy?

  8. #8
    Incorrect username/password + Files to Backup
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,297
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    NTFS can't be written to natively. You can get NTFS mounters.

    See this thread:
    http://www.mac-forums.com/forums/swi...rd-drives.html

    There is also a free product, MacFuse, that can write to NTFS. Google for it.

  9. #9
    Incorrect username/password + Files to Backup
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    4,297
    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    Or, you can format the USB stick as FAT32 and it will be readable/writeable from both OSes.

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