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  1. #1
    Software Update cannot connect to update server

    Member Since
    Apr 19, 2011
    Posts
    15
    Software Update cannot connect to update server
    I am try to update from Safari 5.0.5 to current 6.0 or better on my new MacBook Air. I continually get error messages:

    "Software Update cannot connect to update server"
    "An error has occurred, update could not be saved"

    What is happening?

  2. #2
    Software Update cannot connect to update server
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,478
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Maybe the "Software Update" server is down.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Software Update cannot connect to update server

    Member Since
    Apr 19, 2011
    Posts
    15
    If the software server is down, then it has been so for a week or more. Does that sound right? I've been trying off and on for more than a week always with the same result. I am beginning to feel like the definition of insanity.

  4. #4
    Software Update cannot connect to update server

    Member Since
    Apr 19, 2011
    Posts
    15
    And The Answer Is:
    Call Apple Care. They solved it first time out and with grace and dignity. Thank You Apple Support.

  5. #5
    Software Update cannot connect to update server
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,965
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    What did they actually say?

    I'm curious because Safari 6.0 doesn't exist. The current version is 5.0.5, so you were trying to do something that is impossible*.

    *As a lifelong Doctor Who fan, of course there's an easy workaround for impossible, but my TARDIS is in the shop at the moment.

  6. #6
    Software Update cannot connect to update server
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,480
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Where is my Safari 6.0? What did Apple tell you as Chas is correct. There is no 6.0. That might come with OSX 10.7 Lion though, but that is not released as yet.

  7. #7
    Software Update cannot connect to update server
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,041
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    I want my Safari 6 too!
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  8. #8
    Software Update cannot connect to update server

    Member Since
    Apr 19, 2011
    Posts
    15
    Sorry for the confusion. I typed Safari when I meant OS X. Apple Care sent me to a Support Download page that had an update to OS X 10.6.7 which apparently also fixed a known bug related to downloading updates.

  9. #9
    Software Update cannot connect to update server

    Member Since
    Jun 02, 2010
    Posts
    3
    Has anyone having issues with OS X Lion and Safari? I just upgraded and Safari won't work. I hope this is a bug some one can help me with. I have a pro Mac tower and Safari just won't connect to internet and the ball just keeps spinning.

    Any help

    Thank you in advance for any advice .

    angel

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