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  1. #1
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    Help me before I take this thing back and stick with w7
    I'm a first time Mac user, and a professional photographer.

    I just purchased an i7 15" mackbook pro. 10.6

    My problem. I need to run 30 feet of usb cable to tether my Canon 1DsMkIII.

    I have a cable setup that has worked flawlessly on many different pc's for years. It will not work on the mac.

    I use a tripp lite active usb extension and Apple support tells me it will not work with 10.6. Works fine with 10.55 but they also tell me I can't downgrade to 10.55 because of firmware.

    I have a week left to be able to return this now 2000 buck papaerweight if I can't find an active usb cable that will work.

    Please don't suggest I use a shorter cable because I NEED the 30 feet or the computer is useless to me. I have a number of 700 buck w7 machines that work perfectly, but I really wanted to go with the macbook.

    So if anyone has a suggestion it would be great.

    Thanks in advance.

  2. #2
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    New user who needs an active usb cable for mid 2010 i7 macbook
    I'm a first time Mac user, and a professional photographer.

    I just purchased an i7 15" mackbook pro. 10.6

    My problem. I need to run 30 feet of usb cable to tether my Canon 1DsMkIII.

    I have a cable setup that has worked flawlessly on many different pc's for years. It will not work on the mac.

    I use a tripp lite active usb extension and Apple support tells me it will not work with 10.6. Works fine with 10.55 but they also tell me I can't downgrade to 10.55 because of firmware.

    I have a week left to be able to return this now 2000 buck paperweight if I can't find an active usb cable that will work.

    Please don't suggest I use a shorter cable because I NEED the 30 feet or the computer is useless to me. I have a number of 700 buck w7 machines that work perfectly, but I really wanted to go with the macbook.

    So if anyone has a suggestion it would be great.

    Thanks in advance.

  3. #3
    New user who needs an active usb cable for mid 2010 i7 macbook
    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
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    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    Please don't crosspost or ask your question multiple times in different places.

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  4. #4
    New user who needs an active usb cable for mid 2010 i7 macbook
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,502
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by infocusinc View Post
    I use a tripp lite active usb extension and Apple support tells me it will not work with 10.6. Works fine with 10.55 but they also tell me I can't downgrade to 10.55 because of firmware.
    In a nutshell...this is the problem right here. When Apple releases new computers...they always run on the latest version of the Mac OS...AND...that also means that the latest OS (when these new computer models are released) is also the "minimum" or oldest version of the OS they can use.

    Since the latest version of the Mac OS is 10.6.6...this is also the "oldest" version the newest MacBook Pros can use. This is why you cannot downgrade to OS 10.5 so you can use your equipment.

    What I would suggest is two things:

    1. Return the new MacBook Pro you purchased...and buy an older (used) MacBook Pro that can run OS 10.5 (so you can use your equipment).

    2. Find out if there is a newer version of the "tripp lite active usb extension" you use that is compatible with Mac OS 10.6.

    Hope this helps,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  5. #5
    New user who needs an active usb cable for mid 2010 i7 macbook
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    If you truly need that length of active cable and Apple says it won't work with Snow Leopard, then you have no other choice but to take it back.

    Support is correct about downgrading to Leopard (10.5.X) because of the different firmware. Perhaps the next version of OS X (due out sometime this Summer) which is 10.7 will support your active cable. If it does, you can consider purchasing a MBP again.

  6. #6
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    Quote Originally Posted by chscag View Post
    If you truly need that length of active cable and Apple says it won't work with Snow Leopard, then you have no other choice but to take it back.

    Support is correct about downgrading to Leopard (10.5.X) because of the different firmware. Perhaps the next version of OS X (due out sometime this Summer) which is 10.7 will support your active cable. If it does, you can consider purchasing a MBP again.


    Thanks everyone. I guess I just stay a productive windows guy. Not really what I had in mind but if it won't work I have little choice.

  7. #7
    New user who needs an active usb cable for mid 2010 i7 macbook
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,970
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I find it mind-boggling that this Tripp Lite thing hasn't been updated to 10.6, which came out quite some time back. Mac is the default computer platform for serious photographers and for them not to support it is just remarkably dumb. Even the most die-hard Windows PS plug-in guys have seen the light.

    Oh well. You do have the option of buying a used/refurbished Mac that can run 10.5 and do it that way, but really a nasty letter to the tripp light people would be my first order of business ...

  8. #8
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Oct 13, 2009
    Posts
    357
    Specs:
    25" iMac 3.06 GHz Intel Core 2 Duo iPhone 4
    Could you not do a Windows partition on this Mac and run just the Tripp Lite program under Windows? That way you could have access to all the other great programs on Mac, but still have access to the Tripp Lite program with the setup you already use.
     24" iMac, 3.06GHz C2D, 4GB RAM, 1TB HDD, 10.6.8
     2011 Mac mini, 2.7Ghz i7, 8GB RAM, 750 GB HDD, 10.7.3
     iPad3 64GB, iPad2 32 GB
     iPhone 4, 32GB  Airport Extreme 5

  9. #9
    New user who needs an active usb cable for mid 2010 i7 macbook
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    I find it almost impossible to believe that as many photogs as use Macs, there do not exist cables that will work with 10.6 notebooks /cameras to extend the USB beyond the 5 meter limit.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  10. #10
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Is this the same cable?
    U042-036 - 36-ft. High-Speed USB2.0 A/B Active Device Cable (A Male to B Male)
    Says nothing about the system requirements other than "Computer with USB A interface, peripheral with USB B interface."

    Anyway, my first port of call would be contacting them also.

  11. #11
    New user who needs an active usb cable for mid 2010 i7 macbook
    Larry H's Avatar
    Member Since
    Nov 21, 2009
    Location
    Pacific Northwest
    Posts
    107
    Specs:
    Mac Mini 2.53 Intel Core 2 Duo 4GB
    I'm trying to understand this situation. Are there different kinds of USB? Isn't USB 2.0 the same no mater what computer it is on?

    The companies specs for this cable are as follows:

    Features
    Connect a computer to a printer or other USB device up to 36 ft. away High-Speed USB 2.0 and USB 1.1 compatible Active repeater maintains 480Mbps signal integrity USB "A" to USB "B" connections
    Windows 98/ME/2000/XP/Vista/WIN7 and MAC compatible Cable length: 36 ft. (11m) Weight: 1 lb. Repeater Pod dimension: 30cm W x 15cm H x 87cm L Lifetime warranty

    Larry H

  12. #12
    New user who needs an active usb cable for mid 2010 i7 macbook
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,970
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Ah, so there's the solution: use a different brand. Done.

  13. #13
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    Quote Originally Posted by chas_m View Post
    Ah, so there's the solution: use a different brand. Done.

    And what brand would that be?

    I need a secure answer. I'm 6 days away from not being able to return and so far I can find no answer as to WHICH cable.

    I'm still looking.

  14. #14
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    Quote Originally Posted by chas_m View Post
    Ah, so there's the solution: use a different brand. Done.
    Quote Originally Posted by chas_m View Post
    I find it mind-boggling that this Tripp Lite thing hasn't been updated to 10.6, which came out quite some time back. Mac is the default computer platform for serious photographers and for them not to support it is just remarkably dumb. Even the most die-hard Windows PS plug-in guys have seen the light.

    Oh well. You do have the option of buying a used/refurbished Mac that can run 10.5 and do it that way, but really a nasty letter to the tripp light people would be my first order of business ...
    Well I've been a "serious" digital photographer doing advertising work on digital and PC since '91. Mac is not the only solution. That said I decided to give it a try and its foing bust.

    I'm not interested in a used Mac. I can safely stay with win7 laptops for location work. I'll not be going Mac for my desktop workstations.

    If the Mac solution is impossible I'll just keep doing what I'm doing.

    Craig Lamson Photo

  15. #15
    New user who needs an active usb cable for mid 2010 i7 macbook

    Member Since
    Feb 27, 2011
    Posts
    186
    Specs:
    '11 15.4, 2.2, 8gb MBP - '11 15.4, 2.0, 8gb MBP, 2x4gb Gen1 Nano, 8gb Gen3 Nano,
    Quote Originally Posted by Larry H View Post
    I'm trying to understand this situation. Are there different kinds of USB? Isn't USB 2.0 the same no mater what computer it is on?

    The companies specs for this cable are as follows:

    Features
    Connect a computer to a printer or other USB device up to 36 ft. away High-Speed USB 2.0 and USB 1.1 compatible Active repeater maintains 480Mbps signal integrity USB "A" to USB "B" connections
    Windows 98/ME/2000/XP/Vista/WIN7 and MAC compatible Cable length: 36 ft. (11m) Weight: 1 lb. Repeater Pod dimension: 30cm W x 15cm H x 87cm L Lifetime warranty

    Larry H
    Printer cable..wrong usb ends. And no mention of 10.6

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